Fragrance Sales Specialist — Expert Customer Experience

Socket.dev; Paramus (NJ); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Health and wellness coverage

401(k) with match

Paid time off and holidays

Job summary

Macy’s is hiring a Fragrance Selling Specialist to provide expert fragrance recommendations and sell products with confidence. You will engage customers across digital and in-store channels, demonstrate scent layering techniques, and complete transactions at the POS.

This role emphasizes product knowledge, customer connections, and teamwork in a fast-paced retail environment. The position offers full-time hours, benefits, and opportunities for ongoing training and career growth within Macy’s

Qualifications

• Provide exceptional customer service and fragrance recommendations
• Demonstrate and sell fragrances with product knowledge
• Build customer relationships and promote loyalty programs
• Able to work a flexible schedule including weekends and holidays

Responsibilities

• Provide exceptional customer service across total store and assist digital and physical customers
• Explain and demonstrate fragrance use to customers
• Attend product trainings and participate in sales events
• Process transactions through POS and manage inventory-related tasks

Skills

Customer service

Fragrance knowledge

Communication

Teamwork

Education

High School Diploma

Tools

POS system

Job description

Macy’s is hiring a Fragrance Selling Specialist to provide expert fragrance recommendations and sell products with confidence. You will engage customers across digital and in-store channels, demonstrate scent layering techniques, and complete transactions at the POS.

This role emphasizes product knowledge, customer connections, and teamwork in a fast-paced retail environment. The position offers full-time hours, benefits, and opportunities for ongoing training and career growth within Macy’s