Fragrance Sales & Beauty Concierge

Macy's; Champaign (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is hiring a Fragrance Sales Associate to create a warm, welcoming environment and provide personalized fragrance recommendations that reflect customers' style and preferences. You will educate customers on notes and layering, while promoting a seamless shopping experience through exceptional service and product knowledge.

The role emphasizes customer engagement, sales excellence, and collaboration with the Beauty team to showcase a full range of fragrances and related products, including

Qualifications

• Minimum 1 year of customer service or selling experience.
• Ability to engage customers with warmth and expertise.

Responsibilities

• Greet customers and engage with warmth and expertise to assess preferences and make tailored fragrance recommendations.
• Drive sales and loyalty by promoting launches, events, and offers using clientele tools.
• Maintain a polished, organized, and shoppable sales floor with accurate signage and pricing.
• Use POS technology and mobile tools to streamline transactions and enhance the shopping experience.
• Provide exceptional service and build relationships to encourage repeat visits and loyalty.

Skills

Customer service

Sales

Communication

Product knowledge

Tools

POS system

Handheld devices

Clienteling tools

Job description

Macy's is hiring a Fragrance Sales Associate to create a warm, welcoming environment and provide personalized fragrance recommendations that reflect customers' style and preferences. You will educate customers on notes and layering, while promoting a seamless shopping experience through exceptional service and product knowledge.

The role emphasizes customer engagement, sales excellence, and collaboration with the Beauty team to showcase a full range of fragrances and related products, including