Fragrance & Beauty Sales Concierge

Macy's; Boston (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

401(k) match

Job summary

Macy's in Boston is seeking a fragrance sales associate to create a warm, welcoming environment through genuine hospitality and exceptional customer service. You will engage customers with personalized fragrance recommendations that reflect their style, mood, and preferences—educating on notes, layering techniques, and usage to build confidence and loyalty.

As a beauty enthusiast and product expert, you will demonstrate and sell a wide range of fragrances and related products, contribute to a

Qualifications

• At least 1 year of customer service or selling experience required.
• Able to engage customers with warmth and expertise by acknowledging them promptly and assessing preferences.
• Demonstrate fragrances and offer tailored product recommendations that enhance the experience.

Responsibilities

• Greet and assist customers on the sales floor to build relationships and drive loyalty.
• Demonstrate fragrances and educate customers on notes, layering techniques, and usage.
• Maintain a clean, organized, and shoppable space and collaborate across the Beauty team to showcase products.

Skills

Customer service

Sales experience

Communication

Product knowledge

Tools

POS system

Loyalty program tools

Job description

Macy's in Boston is seeking a fragrance sales associate to create a warm, welcoming environment through genuine hospitality and exceptional customer service. You will engage customers with personalized fragrance recommendations that reflect their style, mood, and preferences—educating on notes, layering techniques, and usage to build confidence and loyalty.

As a beauty enthusiast and product expert, you will demonstrate and sell a wide range of fragrances and related products, contribute to a