Fragrance & Beauty Experience Ambassador

CHANEL; Westport (CT); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Wellbeing days

Parental leave

401K

Healthcare

Job summary

CHANEL is seeking a Fragrance & Beauty Advisor in Westport, CT to be a brand ambassador, delivering the CHANEL service ritual and ensuring every guest feels welcome, confident and at ease. You will lead by example, cultivate emotional intelligence, and build lasting relationships with internal and external clients.

You will deepen client loyalty, contribute to sales goals across products and services, participate in seasonal trainings, and uphold an omni-channel approach from boutique to

Qualifications

• Experience in luxury retail or premium cosmetics is preferred.
• Strong emotional intelligence and ability to build long-lasting client relationships.
• Excellent communication and active listening skills.
• Willingness to learn CHANEL brand heritage and product offerings.

Responsibilities

• Provide superior in-store service following the CHANEL service ritual.
• Develop client relationships and loyalty through personal connection.
• Contribute to sales targets via product, services, and data capture.
• Stay informed on seasonal seminars and use training tools daily.
• Maintain an omni-channel client experience from in-store to online.

Skills

Customer service

Relationship building

Sales driven

Job description

CHANEL is seeking a Fragrance & Beauty Advisor in Westport, CT to be a brand ambassador, delivering the CHANEL service ritual and ensuring every guest feels welcome, confident and at ease. You will lead by example, cultivate emotional intelligence, and build lasting relationships with internal and external clients.

You will deepen client loyalty, contribute to sales goals across products and services, participate in seasonal trainings, and uphold an omni-channel approach from boutique to