FP Movement Store Lead — Elevate Customer Experience

URBN Urban Outfitters, Inc.; Salem (NH); Hybrid; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. is seeking a Key Holder to support store operations and lead an engaging customer experience at our Salem location. The role emphasizes sales, brand messaging, and team development within FP Movement branding.

Responsibilities include delivering personalized service, driving event engagement, and maintaining omni-channel order accuracy, while upholding safety and display standards in a fast-paced retail environment.

Qualifications

• Passion for FP Movement and/or connection to the local fitness community.
• Experience being a team player.
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays.
• Eagerness to learn and grow within the brand.

Responsibilities

• Act as a brand ambassador and reflect company values to create an engaging FP Movement customer experience.
• Build relationships through personalized service, product recommendations, and shared wellness interests.
• Promote FP Movement events and support collaboration with fitness partners.
• Ensure omni-channel orders are processed timely and accurately while maintaining visual standards.

Skills

Passion for FP Movement

Team player

Flexible hours

Eagerness to learn

Tools

NA

Job description

URBN Urban Outfitters, Inc. is seeking a Key Holder to support store operations and lead an engaging customer experience at our Salem location. The role emphasizes sales, brand messaging, and team development within FP Movement branding.

Responsibilities include delivering personalized service, driving event engagement, and maintaining omni-channel order accuracy, while upholding safety and display standards in a fast-paced retail environment.