FP&A Implementation Manager

Cube; United States; Presencial; USD 110.000 - 160.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

HQ’d in NYC

Flexible PTO

Flex Days

Early-stage equity

Health, dental, and vision for you and

Descripción de la vacante

Cube is seeking an Implementation Manager to lead the end-to-end onboarding of major customers. You will partner with clients to ensure rapid value realization in FP&A workflows, guide project teams, and align customer requirements with Cube solutions.

The role involves cross-functional collaboration and proactive risk management to deliver successful implementations. Based in the United States, the role emphasizes strong analytical capabilities, executive communication, and a consultative

Formación

• Bachelor’s degree in Finance, Business Administration, Information Systems or related field.
• MBA or relevant master’s degree is a plus.
• 5+ years of experience in Implementation or Onboarding Management, especially with analytical solutions like BI/FP&A.

Responsabilidades

• Lead end-to-end onboarding processes for new customers.
• Manage onboarding projects to ensure on-time completion within scope and to customer satisfaction.
• Act as a trusted partner during onboarding and support successful Cube adoption.
• Configure systems to meet customer needs.
• Handover to Customer Success Engineering for ongoing support with documentation and training materials.
• Communicate project plans, statuses, risks, and next steps to stakeholders.
• Drive issue resolution and risk mitigation to ensure project success.
• Collaborate with Product, Sales, and PS Leadership to address risks and roadblocks.
• Proactively analyze customer readiness and engagement opportunities with Cube.
• Manage multiple concurrent projects and priorities.

Conocimientos

FP&A experience

Project management

Client relationship management

Consultative selling

Communication skills

Problem solving

Educación

Bachelor’s degree in Finance, Business Administration, Information Systems

MBA or related master’s degree (plus)

Herramientas

Anaplan

Adaptive

Hyperion/Essbase

Tableau

Power BI

Jira

Confluence

Slack

NetSuite

QuickBooks Online

Xero

Sage Intacct

Excel

Descripción del empleo

• As an Implementation Manager at Cube, you will play a pivotal role in our Professional Services team, working closely with our biggest customers to ensure efficient and effective onboarding
• You will act as a trusted partner to customers during onboarding, supporting the successful adoption of Cube and ensuring that customers achieve their FP&A goals
• Reporting to the Head of Professional Services, this role combines expertise in FP&A with strong relationship-building and creative problem-solving skills. You will have a direct impact by improving our product and services while helping finance professionals succeed
• Lead the end-to-end onboarding process for new customers, ensuring rapid time-to-value and sustainable success
• Manage onboarding projects to ensure on-time completion within scope and to the customer’s satisfaction
• Act as a thought leader, advising customers on the “Cube way” and aligning their requirements with Cube’s solutions
• Configure systems to deliver solutions that meet customer needs
• Ensure all contractual terms and deliverables are met, and the customer is successfully transitioned to the Customer Success Engineer (CSE) for ongoing support
• Communicate project plans, statuses, risks, action items, and next steps to internal and external stakeholders
• Drive issue resolution and risk mitigation to ensure project success
• Seek support from Product, Sales, and PS Leadership to address project risks and roadblocks, maintaining ownership of the project throughout
• Facilitate handover to Customer Success Engineering team post-implementation, providing documentation and training materials to support customers’ ongoing operational readiness
• Proactively analyze customer readiness for product usage and offer advice on better engagement with Cube
• Handle multiple concurrent projects, managing competing priorities effectively

Benefits

• HQ’d in NYC
• Flexible PTO
• Flex Days
• Early-stage equity
• Health, dental, and vision for you and your dependents
• 401k with one of the top firms for companies our size
• Supplemental medical, basic dental, life, and disability insura

Bachelor’s degree in Finance, Business Administration, Information Systems, or a related field. An MBA or relevant master’s degree is a plus5+ years of experience in Implementation or Onboarding Management, particularly with analytical solutions such as Business Intelligence, Data Analytics, or FP&AExperience in financial planning and analysis, with a strong understanding of creating advanced financial models, finance systems, finance transformation, or consultingExcellent organizational skills, with the ability to prioritize tasks and manage time effectivelyProficient in financial/FP&A tools such as Anaplan, Adaptive, Hyperion/Essbase, Tableau, Power BI, or similarFamiliarity with customer experience tools like GuideCX, Chorus, Confluence, and SlackStrong consultative skills, with the ability to educate customers and uncover their business needsExceptional communication skills, capable of translating between technical and non-technical teams and effectively communicating customer needs internallyComfortable using ERP systems like NetSuite, QuickBooks Online, Xero, Sage Intacct, or othersStrong project management skills, with the ability to manage multiple projects simultaneouslySkilled in using modern SaaS tools, especially project management systems like Jira, and proficient in Excel for modeling, reporting, and data analysis. Basic understanding of SQL is a plusResilience and the ability to recover quickly from setbacksAbility to manage the end-to-end onboarding process with minimal supervisionComfortable presenting in all-hands meetings and actively contributing to internal training and enablement programsAble to work independently and make decisions to ensure project successAbility to maintain composure in difficult situations, effectively managing multiple customers, projects, and requestsCreative problem solver who enjoys tackling complex challengesEmpathy for customers, with the ability to build strong relationships and act as a consultative partnerPassion for helping customers achieve success and understand the importance of customer satisfactionProactively analyzes customer product usage and offers advice on better engagement with Cube