Fountain Soda Machine Service Technician

Edco Service Inc; Washington; On-site; USD 48,000 - 68,000; Full time

Job summary

Edco Service Inc. is seeking a Fountain Soda Machine Service Technician to install, maintain, and repair fountain soda machines at client locations across the service area.

You will troubleshoot mechanical, electrical, and plumbing systems and ensure machines operate efficiently while delivering excellent customer service. You will travel to multiple customer sites, perform routine maintenance, document service logs, and follow safety protocols and industry regulations to ensure high-quality

Qualifications

• Experience installing or repairing fountain soda machines, commercial refrigeration, or similar technical roles.
• Strong diagnostic skills and ability to troubleshoot mechanical, electrical, and plumbing components.
• Excellent communication skills and professional interaction with customers.

Responsibilities

• Install and set up fountain soda machines at customer locations.
• Perform routine maintenance and repairs of machines and related systems.
• Provide exceptional customer service by explaining machine functions and addressing questions.
• Diagnose issues using diagnostic tools and take corrective action.
• Maintain accurate service logs and inventory records.
• Adhere to safety protocols and industry regulations for beverage equipment.
• Travel to various customer locations within the designated service area.

Skills

Troubleshooting

Customer service

Problem solving

Physical endurance

Driving ability

Job description

Job Description

Job Description

About Us

We are a leading provider of beverage solutions, specializing in the installation, maintenance, and repair of fountain soda machines for businesses across [Region/Area]. With a focus on exceptional service and customer satisfaction, we are looking to expand our team with a dedicated and experienced Service Technician who has a passion for hands on work and problem solving.

Job Description

As a Fountain Soda Machine Service Technician, you will be responsible for installing, maintaining, and repairing fountain soda machines at client locations. This includes troubleshooting mechanical, electrical, and plumbing systems, ensuring machines are operating efficiently, and providing excellent customer service. You will work directly with customers to ensure that their machines are functioning at optimal levels and provide technical support as needed.

Responsibilities

• Installation & Setup: Install new fountain soda machines at customer locations, ensuring proper operation and safety protocols.
• Maintenance & Repairs: Perform routine maintenance, repairs, and troubleshooting of fountain soda machines, including the carbonation, refrigeration, and dispensing systems.
• Customer Support: Provide excellent customer service by answering questions, explaining machine functions, and ensuring customers’ needs are met.
• System Diagnostics: Use diagnostic tools to identify issues with machines, including mechanical, electrical, or water flow problems, and take necessary corrective action.
• Record Keeping: Maintain accurate service logs, inventory records, and customer feedback.
• Safety & Compliance: Adhere to all safety protocols and industry regulations related to beverage equipment installation and repair.
• Travel: Travel to various customer locations within the designated service area, ensuring timely and efficient service delivery.

Requirements

• Experience: Minimum of 1-2 years of experience in installing or repairing fountain soda machines, commercial refrigeration, or similar technical roles.
• Technical Skills: Ability to troubleshoot and repair mechanical, electrical, and plumbing components of fountain soda machines. Familiarity with electrical wiring, refrigeration systems, and water filtration systems is a plus.
• Problem Solving: Strong diagnostic skills and the ability to think critically when addressing technical issues.
• Customer Service: Excellent communication skills and the ability to interact professionally with customers.
• Physical Demands: Ability to lift and carry heavy equipment, work in confined spaces, and be on your feet for long periods.
• Valid Driver’s License: Must have a clean driving record and reliable transportation to travel to job sites