Founding Spa Housekeeping Supervisor

Yora Nordic Spa; Portland (CT); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Wellness privileges

Discounts

Training & development

Job summary

Yora Nordic Spa in Portland, CT is seeking a Housekeeping Supervisor to lead the founding housekeeping team as we prepare for our December 2026 opening. The role is hands-on, on-site and requires a flexible schedule and a commitment to high cleanliness standards.

The successful candidate will coach staff, coordinate daily shifts, inspect guest areas and back-of-house spaces, and ensure cleaning schedules meet Yora’s high standards.

Qualifications

• Two to four years of housekeeping experience in hospitality, wellness, luxury hotel or premium guest-service environment.
• Previous leadership or supervisory experience preferred.
• Strong knowledge of cleaning systems, sanitation standards and facility presentation.
• Excellent attention to detail and a passion for creating calm, clean and beautifully presented environments.
• The ability to lead by example while remaining actively involved in inspections and housekeeping duties.
• Strong organization, coaching, communication and problem-solving skills.
• The ability to prioritize work in a fast-paced environment while maintaining exceptional quality standards.
• A visible, approachable and hands-on working style.
• A commitment to continuous improvement, teamwork and guest satisfaction.

Responsibilities

• Lead Housekeeping team during assigned shifts and coordinate daily tasks.
• Inspect change rooms, washrooms, relaxation spaces, hydrotherapy areas, treatment-support areas, Bistro spaces and public areas throughout each shift.
• Ensure cleaning schedules, inspections and quality standards are consistently completed.
• Respond immediately to cleanliness concerns and service-recovery opportunities.
• Monitor linen levels, guest amenities, cleaning supplies, chemicals and housekeeping equipment throughout the day.
• Lead daily quality inspections, correct deficiencies promptly and ensure presentation standards are maintained throughout operating hours.
• Ensure deep-cleaning programs and scheduled cleaning tasks are completed according to plan.
• Provide daily coaching, feedback and hands-on support to Housekeeping team members.
• Assist with onboarding and training new Housekeeping team members.
• Recognize outstanding work while reinforcing accountability, teamwork and Yora's housekeeping standards.
• Partner with Maintenance and teams throughout the spa to address deficiencies and deliver a seamless guest experience.
• Support efficient labor deployment and responsible use of linens, supplies, chemicals and equipment.
• Identify opportunities to improve productivity, organization, presentation and guest comfort without compromising quality.
• Use inspections, guest feedback and operational observations to continuously improve daily performance.

Skills

Housekeeping experience

Leadership experience

Sanitation standards

Attention to detail

Job description

Yora Nordic Spa in Portland, CT is seeking a Housekeeping Supervisor to lead the founding housekeeping team as we prepare for our December 2026 opening. The role is hands-on, on-site and requires a flexible schedule and a commitment to high cleanliness standards.

The successful candidate will coach staff, coordinate daily shifts, inspect guest areas and back-of-house spaces, and ensure cleaning schedules meet Yora’s high standards.