Founding Software Engineer — Real-Time Voice AI

Keycard

New York (NY)

Hybrid

USD 180,000 - 230,000

Full time

3 days ago
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Benefits offered by this job

AI tools budget

Job summary

Keycard is building the intelligence layer for the skilled mechanics that keep America running. We’re hiring a founding engineer to shape core product and architecture, shipping across the stack, and working directly with users.

You’ll build realtime voice agents deeply understanding heavy machinery, architect AI-powered retrievals across millions of repairs, and extend a bidirectional sync engine with customer ERPs. You’ll lead as we grow.

Qualifications

  • Experience with React, TypeScript, Ruby, or Python.
  • Proven ability to prototype, ask for feedback, and iterate quickly.
  • Experience owning end-to-end production systems.
  • Strong product taste—details that make software intuitive and polished.
  • Prior founder or founding engineer experience is a plus.
  • Experience working with customers or leading technical projects with external stakeholders.

Responsibilities

  • Build realtime voice agents that are intelligent and delightful for heavy machinery contexts.
  • Architect AI-powered retrieval systems across millions of repairs.
  • Extend the bidirectional sync engine between Keycard and customer ERPs.
  • Build nimble UIs for service work across trucks, shop floors, or counters.
  • Develop evaluation, monitoring, and review tools to measure AI impact.
  • Take on leadership roles as a core product and technical contributor as the company grows.

Skills

React
TypeScript
Ruby
Python
Prototyping
End-to-end systems
Customer facing

Job description

Keycard is building the intelligence layer for the skilled mechanics that keep America running. We’re hiring a founding engineer to shape core product and architecture, shipping across the stack, and working directly with users.

You’ll build realtime voice agents deeply understanding heavy machinery, architect AI-powered retrievals across millions of repairs, and extend a bidirectional sync engine with customer ERPs. You’ll lead as we grow.

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