Founding Product Manager, Conversational Voice AI

Phonely; San Francisco, Northern (CA, KY); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Full health and dental coverage

401k with 4% match

Unlimited PTO

Meaningful equity

Wellness stipend

Breakfast, lunch, and dinner provided

Annual offsites in fun locations

Job summary

Phonely is building conversational voice AI agents for high-volume phone workflows. We are seeking a product-minded founder-type leader to define the roadmap between engineering and customer success, ensuring we build the right things at the right time.

You will own the voice AI product end to end, talk to customers, translate insights into a prioritized plan, work closely with design and engineering, and drive features that help win deals and grow customers.

Qualifications

• Minimum of 3 years in product management, with end-to-end ownership from idea to shipped product.
• Experience turning customer insights into a prioritized roadmap with clear tradeoffs.
• Strong written and verbal communication; ability to connect engineers, sales, CS, and leadership.

Responsibilities

• Own the voice AI product end to end from first customer contact to launch and adoption.
• Interview customers, review transcripts and tickets to extract evidence for prioritization.
• Translate customer success and sales feedback into a prioritized roadmap with clear priorities.
• Collaborate with engineering and design throughout the build process.
• Define success metrics before shipping and validate outcomes afterward.
• Partner with sales, marketing, and CS on positioning, launches, and enablement.
• Help shape the product organization: prioritization, documentation, launches, and measurements.

Skills

Product management

Customer interviews

Roadmapping

Cross-functional collaboration

Technical fluency

Tools

APIs

Latency

Job description

Phonely is building conversational voice AI agents for high-volume phone workflows. We are seeking a product-minded founder-type leader to define the roadmap between engineering and customer success, ensuring we build the right things at the right time.

You will own the voice AI product end to end, talk to customers, translate insights into a prioritized plan, work closely with design and engineering, and drive features that help win deals and grow customers.