Founding Member Experience Specialist

Sam's West, Inc.; Katy (TX); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Live Better U education

Job summary

Sam’s Club Katy, opening a brand-new club in Katy, TX, is seeking friendly, dependable associates to join the founding team and shape the member experience from day one. You’ll engage with members, handle transactions, and help create a culture of excellence in a fast-paced, service-focused environment.

As a founding associate, you’ll build relationships, support asset protection, and participate in training and development opportunities that align with Walmart’s standards for service and growth.

Qualifications

• Minimum Qualifications: Not specified in bullet form.

Responsibilities

• Provide exceptional member service by greeting members and identifying their needs.
• Process purchases, returns, refunds, and exchanges according to company policies.
• Assist members with self-service technology and checkout processes.
• Maintain clean, organized, and efficient checkout, entrance, and exit areas.
• Verify memberships, review receipts, and support asset protection procedures.
• Resolve member issues and concerns with professionalism and care.
• Promote Sam’s Club products, services, and memberships.
• Assist with merchandise organization, zoning, and maintaining a member-ready environment.

Job description

Sam’s Club Katy, opening a brand-new club in Katy, TX, is seeking friendly, dependable associates to join the founding team and shape the member experience from day one. You’ll engage with members, handle transactions, and help create a culture of excellence in a fast-paced, service-focused environment.

As a founding associate, you’ll build relationships, support asset protection, and participate in training and development opportunities that align with Walmart’s standards for service and growth.