Founding Growth & Partnerships Lead

Alnu Health; New York (NY); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Equity

Founding role

Growth opportunities

Job summary

Alnu Health is seeking a Founding Growth & Partnerships Lead to own and scale our customer lifecycle from inbound leads through long-term partner success. You will work directly with leadership to drive new business, onboard customers, and ensure they are successful on the Alnu Health Platform.

This is a hands-on, cross-functional role at the center of our growth. You’ll be both strategic and practical, building the foundation for how we acquire, implement, and grow customer relationships, with

Qualifications

• 4 to 8+ years of experience in sales, partnerships, customer success, or implementation.
• Proactive about adopting new tools to boost productivity and scale output.
• Proven ability to manage full sales cycles and close deals.
• Experience implementing tech and driving adoption with customers.
• Hands-on, execution-oriented, comfortable without strict structure.

Responsibilities

• Own inbound sales funnel from outreach to close.
• Run product demos and guide prospects through buying process.
• Manage pricing, negotiation, and contracting.
• Build strong relationships with clinics, providers, and partners.
• Lead onboarding, implementation, and smooth adoption.

Skills

Sales & Partnerships

Customer Success

Implementation

Growth & Ops

AI in healthcare

Job description

Alnu Health is building the Alnu Health Platform to enable extended care for patients with chronic diseases, starting with obesity and the GLP-1 community.

The Alnu Health Platform combines clinical expertise, real-time patient data, and AI-powered support to help patients stay on track while giving providers continuous visibility into their patients’ progress. The Alnu Health Platform does not replace clinicians; it extends their care. This enables care teams to deliver more effective, scalable care while reducing burden and allowing clinicians to focus on caring for patients.

We are a fast-growing, early-stage company backed by leading investors and scaling quickly with a growing base of customers.

The Opportunity

We’re looking for a Founding Growth & Partnerships Lead to own and scale our customer lifecycle from inbound leads through long-term partner success.

This is a high-impact, cross-functional role at the center of our growth. You will work directly with leadership to drive new business, onboard customers, and ensure they are successful on the Alnu Health Platform.

You’ll be both strategic and deeply hands-on, building the foundation for how we acquire, implement, and grow customer relationships.

This will be an opportunity to be the third full-time employee at a fast-growing startup.

What You’ll Do

• Own and manage the inbound sales funnel, from initial outreach through close.
• Run product demos and guide prospects through the buying process.
• Manage full sales cycles, including pricing, negotiation, and contracting.
• Identify opportunities to improve conversion and accelerate pipeline.

Partnerships & Customer Success

• Build strong, trusted relationships with customers, including clinics, providers, and partners.
• Act as the primary point of contact throughout the customer lifecycle.
• Drive retention, engagement, and expansion across accounts.

Onboarding & Implementation

• Lead customer onboarding, setup, and launch.
• Ensure smooth implementation of the Alnu Health Platform within customer workflows.
• Troubleshoot issues and remove blockers to adoption.

Operations & Scale

• Design and implement repeatable processes across sales, onboarding, and support.
• Partner closely with product and engineering to incorporate customer feedback.
• Act as the voice of the customer internally.
• Help define and build the Growth & Partnerships function as we scale.

Who You Are

• 4 to 8+ years of experience in sales, partnerships, customer success, or implementation, ideally in AI or digital health.
• Proactive about adopting new tools and systems to enhance productivity, automate manual work, and scale output.
• Proven ability to manage full sales cycles and close deals.
• Experience working directly with customers to implement technology and drive adoption.
• Highly hands-on and execution-oriented, and comfortable operating without structure.
• Strong communicator with the ability to build trust with external partners and internal teams.
• Comfortable in a fast-paced startup environment with evolving priorities.
• Experience in healthcare, digital health, or working with providers is a strong plus.
• Motivated by improving outcomes for patients with chronic disease.

Why Join Us

• Mission-driven impact: Help transform how care is delivered for chronic disease.
• Founding role: Shape our growth and customer strategy from the ground up.
• Ownership: Build and define a critical function within the company.
• Growth: Opportunity to expand into a senior leadership role.
• Compensation: Competitive salary plus meaningful equity.