Founding Customer Engineer — Pre-Seed Equity, Seattle

Ergoly Inc; Seattle (WA); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Pre-seed equity

Job summary

Ergoly Inc in Seattle seeks a results-driven operator to take customers from signed to live with AI teammates inside client channels. You will read customers’ tools, lists, and Slack, determine the first AI teammate to deploy, and ship it within days, while living in the shared channel with the customer.

You’ll document every setup step, learn where customers get stuck, and convert fixes into templates so a new customer can go live using a playbook. Equity is offered and founders are hands-on.

Qualifications

• You enjoy understanding someone else's world quickly and translating it back in a clearer way.
• You want to talk to customers daily, in their Slack, about what is broken and what they wish existed.
• You have built something with an LLM and felt it worked, and want that feeling again with another business.

Responsibilities

• Move customers from signed to live in their client channel with an AI teammate.
• Capture setup steps and common issues to turn fixes into reusable templates.
• Write concise, actionable steps in the shared channel and contribute to a scalable playbook.

Job description

Ergoly Inc in Seattle seeks a results-driven operator to take customers from signed to live with AI teammates inside client channels. You will read customers’ tools, lists, and Slack, determine the first AI teammate to deploy, and ship it within days, while living in the shared channel with the customer.

You’ll document every setup step, learn where customers get stuck, and convert fixes into templates so a new customer can go live using a playbook. Equity is offered and founders are hands-on.