Founders Office, US

Zinier; Boston (MA); Remote; USD 150,000 - 210,000; Full time

Job summary

Zinier is seeking a Transformation & Operations Lead to work closely with the Co-Founder and CEO on strategic initiatives across the company. You will drive efficiency, lead transformational projects, and align priorities with executive leadership in a fast-paced startup environment.

You will collaborate across product, commercial, technology, and services to scale a global B2B PaaS platform. The role offers direct exposure to company leadership and high-impact initiatives.

Qualifications

• MBA with 3-7 years of experience in management consulting, business operations, chief of staff or similar analytical roles.
• Experience with B2B enterprise software or high-growth tech preferred.
• Strong analytical, problem-solving, communication and presentation skills.
• Ability to drive clarity with effective communication and trust-building.

Responsibilities

• Drive efficiency by developing metrics, dashboards, and reporting frameworks.
• Lead transformational projects across cross-functional teams (Product, Sales, CS, Services).
• Analyze operations data to identify opportunities to improve performance and scalability.
• Support leadership meetings with strategic presentations and updates.

Skills

Analytical skills

Problem solving

Communication skills

Presentation skills

Prioritization

Stakeholder management

Ownership mentality

Education

MBA

Job description

Who we are

80% of the workers across the globe are Deskless. These are the people who keep our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get healthcare service, and provide us with reliable phone and internet connectivity. As entrepreneurs, have we considered solving their problems and making them more productive?

Zinier is a company on a mission to empower frontline workers - and the people supporting them - to achieve greater things for themselves and the world around them. With the majority of workers worldwide being deskless, Zinier recognizes the need for Technology Equity to improve the lives and productivity of these workers who keep the world up and running.

We have global team headquartered in Silicon Valley, with a hybrid workforce across the United States, Canada, Europe, Latin America, Singapore, and Bangalore, India, with leading investors that include Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management, and Qualcomm Ventures LLC.

What we are looking for

If you are someone who has a passion for technology and startups, has a natural knack of taking ownership and solving diverse problems, believes in making a difference for the world’s 2.7 B Deskless Workers engaged in field operations, and wants to grow your career in a venture-funded Silicon Valley tech company - you have come to the right place. We would like to meet you.

This role will work closely with Zinier’s Co-Founder and CEO and exective team on some of the most important strategic initiatives across the company.

You will work across the entire business, from product, commercial, technology, services to operational transformation, gaining a front-row seat to how a global B2B PaaS company scales.

If you thrive in fast-paced environments, enjoy solving complex problems, and want to work directly with company leadership on high-impact initiatives, this role offers a rare opportunity to do exactly that.

What the role offers

You will partner closely with Global Chief Transformation Officer, our Co-Founder and CEO on enhancing their effectiveness by managing key initiatives, facilitating internal communication, and aligning organizational priorities. Specifically,

• Driving Efficiency: Support the development of company-wide metrics, dashboards, and reporting frameworks to drive efficiency. Drive company objectives and tracking KPIs to measure performance. Coordinate cross-team initiatives and ensure key leadership priorities are executed effectively.
• Lead Transformational Projects: Lead special projects from concept through execution in a fast-moving startup environment. Work cross-functionally with Product, Sales, Customer Success, and Professional Services teams to drive strategic initiatives forward
• Opportunity Analysis: Analyze operational and business data to identify opportunities to improve performance, efficiency, and scalability. Identify operational bottlenecks and recommend solutions that improve execution and team alignment
• Decision Making and Communication: Drive efficiency in key leadership meetings through effective prioritization of business and operational imperatives. Support the preparation of strategic presentations, internal reviews, and leadership updates.

What you’ll bring to the role

• MBA with 3-7 years of experience in management consulting, business operations, chief of staff or similarly analytical roles.
• Experience working with B2B enterprise software, or high-growth technology companies is strongly preferred.
• Strong analytical, problem-solving, communication and presentation skills.
• Ability to drive clarity with effective communication and trust building.
• Ability to manage multiple priorities and drive in a fast-paced environment.
• Ability to understand context and priorities, build key proposals for fast paced decision making.
• Ability to facilitate communication across the organization, understanding the soft aspects of the role.
• Intellectual curiosity
• High ownership mentality, with a bias toward execution
• Be Hungry. Be Humble. Be Honest. And Hustle.

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