Founder's Associate, Strategy & Special Projects

Quinn; New York (NY); On-site; USD 80,000 - 120,000; Full time

Job summary

Quinn is seeking one exceptional person to work directly with our founders. This isn’t a traditional strategy role, marketing role, or Chief of Staff position; it’s an opportunity to learn how an ambitious company gets built while helping us build it.

Each week you might interview customers, build an ROI model, write a research report, or help launch a new product. The work changes as the company evolves.

Qualifications

• Curiosity and ability to learn quickly.
• Strong written communication for clear memos and reports.
• Comfort with ambiguity and rapid iteration.

Responsibilities

• Learn the business and listen to customer needs.
• Interview customers and spend time with users.
• Analyze product usage and read feedback to extract insights.
• Prepare ROI models and participate in strategic discussions.
• Help launch new product ideas and organize initiatives.
• Turn customer conversations into a distinctive point of view.
• Publish original research and support founder content.

Job description

We're looking for one exceptional person to work directly with our founders.

This isn't a traditional strategy role. It isn't a marketing role. It isn't a Chief of Staff role. It's an opportunity to learn how an ambitious company gets built while helping us build it.

On any given week you might interview customers, prepare for an enterprise sales meeting, build an ROI model, write a research report, organize an executive dinner, help launch a new product, recruit candidates, or tackle a problem nobody has solved yet.

The work changes constantly because the company is constantly changing.

Quinn builds AI software that helps frontline companies train, develop, and measure workforce readiness. We work with some of the largest field service organizations in North America, which means we get a front-row seat to how exceptional businesses are built. Every week we learn from founders, operators, executives, and frontline teams who are solving difficult operational problems at scale.

We're looking for someone who wants that same opportunity.

What you'll do

• Learn the business
• Spend time with customers.
• Listen to sales calls.
• Sit in on implementations.
• Analyze product usage.
• Read feedback.
• The better you understand our customers, the more valuable you'll become everywhere else.

Help us think

A lot of your job will simply be helping us make better decisions.

One week you might research a new market.

The next you might prepare for a board meeting, interview industry experts, build an ROI model, write a memo, or turn dozens of customer conversations into a point of view we hadn't considered before.

Build things

Some ideas become research reports.

Some become presentations.

Some become customer events.

Some become product ideas.

Some become entirely new initiatives.

Your job isn't to stay in one lane. It's to help figure out what's worth doing—and then help make it happen.

We don't just want to build great software.

We want to become a company people learn from.

You'll help publish original research, tell customer stories, support conference talks, develop founder content, and build relationships across the industries we serve.

Who you are

We're much more interested in how you think than what's on your résumé.

You might have just graduated.

You might have spent a couple of years in consulting, finance, engineering, product, journalism, or another analytical role.

Or maybe you've spent your free time building businesses, writing online, running a community, creating software, or diving deep into subjects that interested you.

We genuinely don't care.

We're looking for someone who's unusually curious.

Someone who learns quickly.

Someone who writes clearly.

Someone who asks thoughtful questions.

Someone who's excited by responsibility.

If you've always been the person who couldn't help but dive deeper, start projects on your own, or obsess over understanding how something works, you'll probably enjoy this role.

You don't need experience in AI.

You don't need experience in field services.

We'd much rather teach you our industry than teach you how to think.

What success looks like

After a year:

• You're one of the first people the founders pull into important conversations.
• Customers know you because you've spent time learning from them.
• You've launched projects that didn't exist when you joined.
• You've had more ownership and responsibility than most people get in the first several years of their careers.

Why Quinn?

Building an early-stage company is one of the fastest ways to learn.

You'll work directly with founders, customers, investors, and operators solving real business problems.

You'll see how products get built.

How companies hire.

How strategy evolves.

How difficult decisions get made.

If you're looking for a narrowly defined role with predictable responsibilities, this probably isn't the right fit.

If you're looking for an opportunity to learn quickly, take on real responsibility, and help build an ambitious company from the inside, we'd love to meet you.