Foundation Solutions Service Tech - Travel & Commission

Groundworks; Roanoke (VA); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Competitive base pay + commission &amp

Best‑in‑class paid‑training program

Company service vehicle and fuel card

Employee Ownership Program

Tuition Reimbursement

2 weeks PTO and 6 holidays

Comprehensive benefits

Job summary

Groundworks is seeking a Service Technician to blend technical service with consultative sales, advising homeowners on foundation solutions and water management. You will meet homeowners face‑to‑face, assess needs, present proven systems, and earn steady pay plus commissions.

The role emphasizes travel to customers’ homes, building relationships, and offering additional solutions while supporting post‑installation service and maintenance work. Training is provided by a national brand.

Qualifications

• 1 or more years of proven sales experience preferred but not required
• Construction/Home Improvement experience preferred
• Proven customer relations experience preferred
• High school diploma or GED or equivalent experience
• A valid, non‑restrictive Driver’s License is required

Responsibilities

• Execute appointments scheduled with customers
• Travel to customers’ home based on assigned appointments
• Build long‑term relationships with customers and professionally represent the company
• Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures
• Perform annual customer maintenance visits, examining work previously completed
• Perform reactive service appointments, diagnose, and fix any issues
• Install additional products purchased by the customer as necessary
• Adhere to safety regulations and procedures when carrying out responsibilities
• Examine solutions installed by the company and determine potential warranty or non‑warranty work
• Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required
• It is an essential function of this job that the employee regularly and reliably reports to work on time each working day.
• Other duties as assigned

Skills

Sales experience

Customer relations

Construction experience

Education

High school diploma or GED

Job description

Groundworks is seeking a Service Technician to blend technical service with consultative sales, advising homeowners on foundation solutions and water management. You will meet homeowners face‑to‑face, assess needs, present proven systems, and earn steady pay plus commissions.

The role emphasizes travel to customers’ homes, building relationships, and offering additional solutions while supporting post‑installation service and maintenance work. Training is provided by a national brand.