Foundation Operations & Donor Stewardship Coordinator

U.S. Naval Institute; Annapolis (MD); On-site; USD 50,000 - 65,000; Full time

Job summary

U.S. Naval Institute Foundation is seeking a Foundation Operations Coordinator to provide administrative and operational support for fundraising programs.

You will manage gift processing, donor records, stewardship communications, and Board of Trustee activities, while maintaining CRM data integrity and coordinating logistics. The ideal candidate is highly organized, detail-oriented, and proficient with Microsoft Office; experience with CRM systems and AI tools is a plus.

Qualifications

• Associate or Bachelor's degree preferred or three years of equivalent relevant professional experience.
• Experience with a CRM or donor database required – Salesforce experience is a plus.
• Experience with gift administration, development operations, or nonprofit fundraising preferred
• Strong proficiency with Microsoft Office, particularly Word, Excel, Outlook, and PowerPoint
• Comfortable using ChatGPT, Claude, or other AI platforms
• Strong writing, proofreading, organizational, and interpersonal skills with exceptional attention to detail
• Ability to manage multiple priorities, handle confidential information with discretion, and work independently and collaboratively

Responsibilities

• Provide administrative and operational support to the Foundation team.
• Coordinate meetings, materials, files, deadlines, invoices, purchasing, and other administrative needs.
• Track projects, events, deadlines, and outstanding items to ensure timely completion.
• Support gift processing by providing accurate coding, documentation, and donor information needed for gift entry.
• Maintain documentation for gifts, pledges, gift agreements, donor advised fund grants, qualified charitable distributions, securities gifts, and other contributions.
• Help maintain accurate constituent and donor information in the Foundation CRM and support ongoing data integrity.
• Prepare acknowledgment letters, stewardship correspondence, invitations, and other donor communications.
• Coordinate mail merges, donor correspondence, and Foundation mailings.
• Proofread materials and help ensure donor communications and follow up are accurate and timely.
• Assist with Board of Trustee meetings, including agendas, meeting packets, presentations, logistics, attendance, and follow up.
• Maintain Board records and assist with meeting minutes and action items

Skills

Writing and proofreading

Organizational skills

Interpersonal skills

Attention to detail

Project management

Education

Associate or Bachelor's degree

Tools

Salesforce

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

U.S. Naval Institute Foundation is seeking a Foundation Operations Coordinator to provide administrative and operational support for fundraising programs.

You will manage gift processing, donor records, stewardship communications, and Board of Trustee activities, while maintaining CRM data integrity and coordinating logistics. The ideal candidate is highly organized, detail-oriented, and proficient with Microsoft Office; experience with CRM systems and AI tools is a plus.