Foster Placement Coordinator

Asheville Humane Society; Asheville (NC); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

SIMPLE IRA with employer match

18 days of PTO in first year

Life Insurance

Employee Assistance Program

9 Paid Holidays

Pet Bereavement

Job summary

Asheville Humane Society is seeking a dedicated Foster Placement Coordinator to connect animals in need with suitable foster homes and support foster families across medical, behavior, and operations teams.

You will coordinate placements, prepare supplies and medications, and communicate care plans while maintaining accurate records and promoting humane animal care in a fast-paced shelter environment.

Qualifications

• High school diploma or GED required.
• Basic computer skills, including proficiency with Microsoft Office.
• Ability to safely handle animals of varying sizes, health conditions, and temperaments.
• Basic knowledge of animal care and medical needs.
• Strong interpersonal, organizational, written, and verbal communication skills.
• Ability to work independently, manage multiple priorities, and meet deadlines.
• Ability to work effectively under pressure in a fast-paced environment.
• Ability to work professionally and collaboratively with staff and volunteers.
• Previous experience working in an animal shelter or similar environment.

Responsibilities

• Match animals in need with available foster homes based on each animal's needs and the foster family's capabilities.
• Coordinate animal pick-ups and returns, including preparing supplies and medications and communicating medical and behavioral care plans to foster families.
• Collaborate with the Foster Team and Senior Operations Manager to coordinate foster returns and ensure appropriate kennel space.
• Screen, train, and provide ongoing support to new and existing foster families.
• Respond promptly and professionally to foster inquiries and program-related communications.
• Create and distribute foster pleas through email and social media to help increase successful placements.
• Communicate clearly and compassionately with foster families about animal health, behavior, and care needs.
• Assist the Foster Veterinary Medical Team with animal handling and medication preparation as needed.
• Maintain accurate records of animals in foster care, animals awaiting placement, and foster family information and availability.

Skills

Interpersonal communication

Organizational skills

Written and verbal communication

Multitasking / time management

Independence

Problem solving

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Description

Location: Asheville Humane Society Adoption Center

Regular Schedule: Tuesday-Saturday, 9:00 a.m.-6:00 p.m.

Pay: Starting at $19.00 hourly (Up to $19.70/hour once CET certified)

Help Animals Find the Foster Homes They Need

At Asheville Humane Society, foster families play an important role in providing animals with the care, comfort, and support they need outside of the shelter. Whether an animal needs time to recover, additional care, or a break from the shelter environment, our foster program helps give them the best opportunity to thrive.

As our Foster Placement Coordinator, you'll help connect animals in need with the right foster homes. You'll work closely with our Foster, Medical, Behavior, and Operations teams to identify animals who would benefit from foster care, coordinate placements, and support foster families throughout the process.

If you enjoy working with animals and people, are organized, and can think creatively to solve problems in a fast-paced environment, we'd love to meet you. Previous shelter experience is a plus, but not required.

What You'll Do

Foster placements and coordination

• Match animals in need with available foster homes based on each animal's needs and the foster family's capabilities.
• Work with Medical, Behavior, and Operations teams to identify animals who would benefit from foster placement.
• Coordinate animal pick-ups and returns, including preparing supplies and medications and communicating medical and behavioral care plans to foster families.
• Collaborate with the Foster Team and Senior Operations Manager to coordinate foster returns and ensure appropriate kennel space.

Foster family support and outreach

• Screen, train, and provide ongoing support to new and existing foster families.
• Respond promptly and professionally to foster inquiries and program-related communications.
• Create and distribute foster pleas through email and social media to help increase successful placements.
• Communicate clearly and compassionately with foster families about animal health, behavior, and care needs.

Animal care and program support

• Assist the Foster Veterinary Medical Team with animal handling and medication preparation as needed.
• Follow humane animal handling practices and help maintain a safe, clean environment.
• Maintain accurate records of animals in foster care, animals awaiting placement, and foster family information and availability.
• Contribute creative ideas and solutions to improve foster placements, outreach, and caregiver support.
• Obtain and maintain Certified Euthanasia Technician (CET) certification and perform associated duties.
• Perform other duties that support the mission and daily operations of Asheville Humane Society.

Requirements

• High school diploma or GED
• Basic computer skills, including proficiency with Microsoft Office
• Ability to safely handle animals of varying sizes, health conditions, and temperaments
• Basic knowledge of animal care and medical needs
• Strong interpersonal, organizational, written, and verbal communication skills
• Ability to work independently, manage multiple priorities, and meet deadlines
• Ability to work effectively under pressure in a fast-paced environment
• Ability to work professionally and collaboratively with staff and volunteers
• Previous experience working in an animal shelter or similar environment

Physical Requirements

This position requires periods of sitting at a computer, as well as standing, stooping, bending, reaching, lifting, and handling animals throughout the day. Applicants should be able to safely lift items weighing at least 50 pounds to a height of 4 feet and safely handle dogs weighing up to 150 pounds.

The position involves working in a shelter environment that may include loud noise and confined spaces.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Benefits

• Medical, dental, and vision insurance
• Mental health benefits are covered at 100% for in-network providers
• SIMPLE IRA with up to a 3% employer match
• 18 days of paid time off during the first year
• Life Insurance
• Employee Assistance Program
• 9 Paid Holidays
• Pet Bereavement
• Pet prescription discounts

Benefits begin after 60 days of employment.