FOSTER GRANDPARENT PROGRAM ASSISTANT

Washtenaw County Health Department; Michigan; On-site; USD 42,000 - 68,000; Full time

Job summary

Washtenaw County Health Department is seeking a coordinated program support specialist to assist with planning, data reporting, and contract tracking. You will work with staff, volunteers, and community partners to monitor compliance, compile data for reports, and help coordinate program operations.

Ideal candidates have strong organizational and communication skills, experience handling data, and the ability to manage multiple tasks to support program goals and community services.

Qualifications

• Highschool diploma required.
• Associate degree or coursework in Social Work, Criminal Justice, Psychology or related fields preferred.
• Not-for-profit experience preferred.
• Ability to work with numbers and prepare reports.

Responsibilities

• Assist in planning and implementation of monthly in-service meetings, volunteer orientation, site training and other programmatic events.
• Assist with volunteer recruitment: intake, pre-service training, site placement, and new volunteer support.
• Assist Program Supervisor with regular site visits and site compliance monitoring.
• Assist Program Supervisor with volunteer evaluations.
• Track, input and compile data for reporting and reimbursements; publish quarterly newsletters and website updates.
• Maintain accurate files and records; ensure adherence to federal guidelines for compliance.

Skills

Data reporting

Volunteer coordination

Project coordination

Interpersonal communication

Documentation/record-keeping

Data analysis

Education

High school diploma

Associate's degree preferred (Social Work/Related)

Job description

INTERNAL UNION APPLICANTS WILL BE GIVEN FIRST CONSIDERATION FOR UNION POSITIONS

Under the general supervision of a higher classified employee, this position is responsible for providing support to programmatic operations. Responds to program concerns and requests, troubleshoots with staff, volunteers, and community organizations as needed. Responsible for monitoring compliance of field operations and contracts. Tracks and compiles data for weekly, monthly quarterly and annual reports. Prepares and monitors contract and leases. Tracks progress toward programmatic goals. Tracks and processes contract expenditures.

EXAMPLES OF DUTIES

• Assist in the planning and implementation of monthly in-service meetings, volunteer orientation, site training, and other programmatic events.
• Assist with volunteer recruitment: intake, pre-service training, volunteer site placement, and new volunteer support.
• Assist Program Supervisor with regular site visits and site compliance monitoring.
• Assist Program Supervisor with volunteer evaluations.
• Tracks, input and compile data necessary for rendering service and for use in reporting, and reimbursements.
• Inputs data to track and coordinate progress toward programmatic goals and for reporting.
• Publish quarterly newsletter, updates to website and social media.
• Maintain accurate and ongoing files and records as they relate to programmatic operations.
• Adhere to federal guidelines for compliance.
• Observing and evaluating programmatic operations or concerns and providing recommendations.
• Function as part of the Human Services team to assure coordination of services.
• Assist with outreach activities, including presentations, community fairs, and developing marketing materials.

The above statements are intended to describe the general nature and level of work being performed by this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

EMPLOYMENT QUALIFICATIONS

Knowledge, Skills, and Abilities:

• Ability to work with computer software programs used for reporting to funders, including county based software financial programs.
• Basic principles of human services.
• Organizational skills; maintaining accurate records and files.
• Interpersonal and communication skills (written and oral) to interact effectively with individuals, site partners, and community agencies.
• Experience working with numbers, compiling data, evaluating and assessing as it relates to programmatic operations.
• Entering and retrieving information from a computer with sufficient speed and accuracy to perform required work.
• Research, data analysis and report preparation techniques.
• Ability to perform a variety of professional-level program and project management work without close supervision to meet critical deadlines.
• Working effectively with various boards and community groups.
• Providing training and direction to volunteers.
• Using sound independent judgment within established policy and procedural guidelines.

LICENSES AND CERTIFICATIONS

Must possess a valid driver's license and be able to drive as part of work responsibilities.

PHYSICAL DEMANDS

Duties require sufficient mobility to work in a normal office setting and use standard office equipment including a computer, vision to read printed materials and a computer screen and hearing and speech sufficient to communicate in person or over the telephone. Duties may require employee to exert 20 to 50 pounds of force occasionally, or 10 to 25 pounds of force frequently, or greater than negligible up to 10 pound of force constantly to move objects. Must be able to bend, reach and lift up to twenty-five (25) pounds.

These requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations.

EDUCATION

Highschool diploma required. Equivalent to possession of an associate's degree or equivalent study or coursework in Social Work, Criminal Justice, Psychology or related fields is preferred.

EXPERIENCE

One (1) year of experience with project coordination, event planning, project evaluation, especially in not-for-profit settings. Experience with direct client service, preferably older adults preferred.

This class description intends to identify the major duties and requirements of the job and should not be interpreted as all inclusive. Incumbents may be requested to perform job-related duties other than those outlined above and may be required to have specific job-related knowledge for successful job performance.