Foster Care Program Specialist, Child Welfare & Compliance

State of Tennessee; Franklin (TN); On-site; USD 51,000 - 64,000; Full time

Job summary

State of Tennessee seeks a Program Specialist for the Foster Care Support division in Williamson County. The role evaluates service delivery, provides consultative support, and ensures policies meet standards to protect children and improve family outcomes.

Responsibilities include training, data analysis, and collaboration with partners to maintain program quality. Requires a bachelor's degree and relevant experience in counseling/case management; background check and drug screening are

Qualifications

• Graduation from an accredited college or university with a bachelor's degree and experience equivalent to three years of professional work in one or a combination of the following: counseling or case management services; program evaluation of counseling or case management services, two years of which must involve providing these services to children and/or juveniles.
• Substitution of Education for Experience: Graduate coursework in social work, criminal justice, psychology, sociology, human services, and/or child development may substitute for the required experience on a year-for-year basis to a maximum of one year, there being no substitution for the required two years of children's services work.
• Applicants for this class must: at least 21 years old; be a U.S. citizen; possess a valid driver's license; have good moral character; complete a criminal history disclosure form; have no felony conviction; release criminal history records; supply a fingerprint sample; submit to pre-employment drug screening.

Responsibilities

• Establishes and maintains collaborative relationships with internal and external partners to support unified service efforts.
• Interprets complex policies, laws, and procedures for stakeholders and delivers targeted training to promote compliance and drive improvements.
• Maintains accurate records, manages correspondence, enters timekeeping data, and supports permanency planning by contributing to documentation that informs case strategies and outcomes.
• Tracks customer and program compliance using performance data, third-party input, and system reports to ensure adherence to legal and procedural requirements.
• Collects, analyzes, and evaluates data from various sources to assess service eligibility, address client needs, and support effective case planning.
• Reviews casework, outcome data, and service reports to assess program performance and ensure quality services.

Skills

Critical Thinking

Judgment and Decision Making

Quality Control Analysis

Monitoring

Time Management

Being Resilient

Drives Vision and Purpose

Customer Focus

Communicates Effectively

Plans and Aligns

Education

Bachelor's degree

Tools

Personal Computer

Telephone

Fax Machine

Printer

Passenger Vehicle

Job description

State of Tennessee seeks a Program Specialist for the Foster Care Support division in Williamson County. The role evaluates service delivery, provides consultative support, and ensures policies meet standards to protect children and improve family outcomes.

Responsibilities include training, data analysis, and collaboration with partners to maintain program quality. Requires a bachelor's degree and relevant experience in counseling/case management; background check and drug screening are