Foster Care Program Manager – Trauma-Informed Leader

StepStone Family & Youth Services; Nashville (TN); On-site; USD 60,000 - 95,000; Full time

Job summary

StepStone Family & Youth Services seeks a compassionate Foster Care Program Manager to lead daily operations, supervise staff, and ensure high-quality, trauma-informed services for children in foster care.

You will collaborate with foster families, referral agencies, treatment teams, and leadership to strengthen placement stability, monitor service delivery, and maintain compliance with agency policies and state regulations while developing high-performing teams.

Qualifications

• Bachelor’s or Master’s degree accredited college or university, plus a minimum of two years of full-time employment experience providing direct casework services to children and families that includes providing services to families that need assistance in the protection and care of their children
• Administrative and clinical skills and be capable of working effectively with children, adults, staff, parents, referral sources, and the community
• Capable of selecting qualified personnel, delegating responsibility, giving support and recognition, and commanding respect and confidence
• Ability to understand the special needs of children and families involved with the child welfare and/or juvenile justice system
• Innovative and flexible enough to cope with interruptions, demands, and changing circumstances
• Positive, effective, productive, as well as cooperative between staff, families, referral sources, and the community

Responsibilities

• Works with the Executive Director in developing effective treatment interventions for children and families involved with the child welfare and/or juvenile justice systems
• Evaluates treatment programs and makes recommendations to the Executive Director
• Develops and administers standards and procedures for all treatment staff
• Assists in the recruitment and hiring of qualified treatment staff and oversees training, supervision, promotion, and discipline
• Oversees training promotion and discipline of treatment staff and provides ongoing supervision
• Keeps the Executive Director and client agencies informed of agency's programs and policies
• Maintains a caseload and provide quality service to clients
• Represents and interprets the agency's programs and policies to the public custodial agencies, the courts, and the community
• Maintains good working relationships with local, state, and national agencies, including schools, courts, welfare departments, probation departments, and other social service agencies

Skills

Administrative & clinical skills

Strong communication

Decision making

Education

Bachelor’s or Master’s degree

Job description

StepStone Family & Youth Services seeks a compassionate Foster Care Program Manager to lead daily operations, supervise staff, and ensure high-quality, trauma-informed services for children in foster care.

You will collaborate with foster families, referral agencies, treatment teams, and leadership to strengthen placement stability, monitor service delivery, and maintain compliance with agency policies and state regulations while developing high-performing teams.