Foster Care Navigator & Community Liaison — Hybrid

Meridian of Illinois; Elmhurst (IL); Hybrid; USD 32,000 - 53,000; Full time

Benefits offered by this job

Health insurance

401K plan

Stock purchase plan

Tuition reimbursement

Paid time off

Job summary

Centene is seeking a Foster Care Liaison to develop and coordinate care management for YouthCare members, blending remote work with travel to DCFS/CWCA offices in northern Cook County. The role emphasizes education, training, and serving as a regional relationship manager for DCFS staff and stakeholders.

The position requires a Bachelor's degree in Social Work or related field and 2+ years in social services, with strong communication and community partnerships.

Qualifications

• Bachelor's degree in Social Work, Nursing, Health Behavioral Science or equivalent experience.
• 2+ years of experience working within a social service agency and/or advocacy environment.

Responsibilities

• Evaluates the needs of the member, barriers to care, the resources available, and recommends and facilitates the plan for the best outcome.
• Develops or contributes to the development of a personalized care plan/service ongoing care plans/service plans and works to identify providers, specialists, and/or community resources needed for care.
• Provides psychosocial and resource support to members/caregivers, and care managers to access local resources or services such as: employment, education, housing, food, participant direction, independent living, justice, foster care) based on service assessment and plans
• Coordinates between the member and/or family/caregivers and the care provider team to ensure identified care or services are accessible to members in a timely manner
• May monitor progress towards care plans/service plans goals and/or member status or change in condition, and collaborates with healthcare providers for care plan/service plan revision or address identified member needs
• Collects, documents, and maintains all member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators
• May perform on-site visits to assess member’s needs and collaborate with providers or resources, as appropriate
• May provide education to care manager and/or members and their families/caregivers on procedures, healthcare provider instructions, care options, referrals, and healthcare benefits
• Other duties or responsibilities as assigned by people leader to meet the member and/or business needs
• Performs other duties as assigned.
• Complies with all policies and standards.

Education

Bachelor's degree in Social Work, Nursing, Health Behavioral Science or equivalent

2+ years of experience in social services or advocacy

Job description

Centene is seeking a Foster Care Liaison to develop and coordinate care management for YouthCare members, blending remote work with travel to DCFS/CWCA offices in northern Cook County. The role emphasizes education, training, and serving as a regional relationship manager for DCFS staff and stakeholders.

The position requires a Bachelor's degree in Social Work or related field and 2+ years in social services, with strong communication and community partnerships.