Forward Deployment Engineer — Customer‑Facing, High Impact

Firecrawl; San Francisco (CA); Hybrid; USD 150,000 - 250,000; Full time

Benefits offered by this job

Generous PTO

12 weeks parental leave

Wellness stipend

Learning & Development allowance

Medical, dental, and vision coverage

401(k) plan

Pet insurance

Job summary

A cutting-edge technology company is looking for a Forward Deployment Engineer to work directly with customers in deploying solutions. This role requires strong software engineering skills and a customer-centric approach. You will troubleshoot and optimize integrations while collaborating with core engineers. The position offers a competitive salary range of $150,000 to $250,000, equity opportunities, and flexible work arrangements including hybrid and remote options.

Qualifications

• 3+ years of experience in software engineering or related field.
• Experience in customer-facing roles or solutions engineering.
• Familiarity with web crawling or scraping technologies.

Responsibilities

• Deploy and customize Firecrawl in customer environments.
• Own technical deliveries for priority accounts.
• Debug real-world issues involving APIs and data pipelines.
• Build templates and playbooks based on customer needs.

Skills

Strong software engineering

API development

Problem-solving

Customer communication

Debugging

Job description

A cutting-edge technology company is looking for a Forward Deployment Engineer to work directly with customers in deploying solutions. This role requires strong software engineering skills and a customer-centric approach. You will troubleshoot and optimize integrations while collaborating with core engineers. The position offers a competitive salary range of $150,000 to $250,000, equity opportunities, and flexible work arrangements including hybrid and remote options.