Forward Deployment Engineer

Etched; San Jose (CA); On-site; USD 208,000 - 300,000; Full time

Job summary

Etched, Inc. in San Jose, CA seeks a Forward Deployment Engineer to lead end-to-end deployment of accelerator-based systems in large datacenter environments.

You will install, bring up, validate, and drive customer acceptance while coordinating with hardware, software, and sustaining teams. You will diagnose complex system-level issues across hardware, firmware, Linux OS, drivers, and high-speed networks (PCIe, SerDes, 100GbE/400GbE).

Qualifications

• Bachelor's degree in a related field.
• 3 years of deployment, bring-up, validation and debugging in datacenter/HPC environments.
• 3 years of hardware validation with PCIe/SerDes/memory subsystems and Linux-based bring-up.
• 1.25 years of bring-up/validation for datacenter-class/server platforms (e.g., NVIDIA HGX/GB).

Responsibilities

• Lead end-to-end deployment of accelerator-based systems in large-scale datacenter environments.
• Diagnose and resolve complex system-level issues across hardware, firmware, Linux OS, drivers, and high-speed networking stacks.
• Develop and maintain deployment tooling, diagnostics, telemetry, dashboards, and runbooks to improve reliability and observability.
• Coordinate firmware updates, configuration changes, and hotfix rollouts with cross-functional teams.

Skills

C/C++

Python

Linux

Networking

Education

Bachelor's degree in Computer Science or Electrical Engineering

Job description

Etched, Inc. seeks a Forward Deployment Engineer in San Jose, CA. Job Duties: Lead end-to-end deployment of accelerator-based systems in large-scale datacenter environments, including installation, bring-up, validation, and customer acceptance; Diagnose and resolve complex system-level issues across hardware, firmware, Linux OS, drivers, and high-speed networking stacks, including TCP/IP, RDMA, and 100GbE/400GbE infrastructure; Perform root-cause analysis of field failures, reproduce issues in partnership with internal engineering teams, and drive corrective actions, patches, or design improvements; Develop and maintain deployment tooling, diagnostics, telemetry, dashboards, and structured runbooks to improve system reliability, observability, and repeatability at scale; and Coordinate firmware updates, configuration changes, and hotfix rollouts with minimal downtime, while collaborating cross-functionally with hardware, software, deployment, RMA, and sustaining engineering teams. Position requires up to 30% domestic and international travel.

Position requires a Bachelor's degree or foreign equivalent in Computer Science, Electrical Engineering, Computer Engineering, Systems Engineering, Information Technology, Network Engineering, and other closely related degrees, and 3 years of experience in the job offered or related occupations. Must have 3 years of experience in the following skills: Proficiency in schematic review, PCB layout validation, and debugging of high-speed digital interfaces, including PCIe, SerDes, and memory subsystems; Working with Linux-based systems for bring-up, validation, and debugging, and documenting findings through validation reports and technical documentation; Programming experience in C/C++ and Python for hardware validation, and debugging workflows; and Strong knowledge of power architecture design and troubleshooting, and power distribution networks. Must have 1.25 years of experience with system bring-up, validation, and debug of datacenter-class and HPC server platforms (e.g, NVIDIA HGX / GB systems).

Salary Range: $208,437.00 - $300,000.00 / year.