Forward Deployment Engineer

your Jared; Northern (KY); Hybrid; USD 150,000 - 170,000; Full time

Job summary

Unit21, INC is seeking a Forward Deployed Engineer (FDE) to lead customer implementations from discovery to go-live, integrating client data into our platform and designing detection strategies. You will configure Case Management, deploy AI agents, and partner with clients through post-go-live tuning and support.

The role requires translating complex data and compliance requirements into robust technical solutions, with a strong emphasis on REST APIs, ETL pipelines, SQL, and scripting in Python

Qualifications

• Experience in implementing complex SaaS or data platforms for financial services is required.
• Ability to translate business and compliance requirements into technical solutions.
• Strong customer-facing presence with the ability to work with engineers and executives.

Responsibilities

• Lead customer implementations end-to-end across data integration, detection rules, and case management.
• Design real-time and batch data integrations using APIs and ETL workflows.
• Tune fraud and AML detection rules and workflows and deploy AI agents.
• Configure case management, SAR/CTR filing, and watchlist/sanctions screening.
• Own post-implementation success through tuning, issue resolution, and enablement.
• Develop reusable tooling and templates to improve customer implementations.
• Collaborate with Product and Engineering to drive product improvements.

Skills

REST APIs

ETL pipelines

SQL

Python

JavaScript/TypeScript

Data mapping

Problem solving

Communication

AML domain knowledge

Job description

Unit21, INC | Full time

| Posted on 08/04/2026

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• Date Opened 08/04/2026
• Job Type Full time
• Industry Financial Services

For many people, the most important aspect of a new role is mission alignment. At Unit21, we’re dedicated to fighting financial crime. We’re building out a suite of AI tooling to make detection & investigation so efficient that many vectors of wrongdoing will be eliminated. Our calling card in the industry is customizability and putting control in the hands of Fraud & AML agents to help them work with speed, accuracy, and trust. Unit21 is a place to work for those who want to make a difference.

This is a remote position.

Forward Deployed Engineering owns how Unit21 customers go from signed contract to a live, tuned fraud and AML program—and stays with them to keep it working.

As a Forward Deployed Engineer (FDE), you'll serve as the technical lead throughout implementation. You'll integrate customer data into the platform, build detection strategies, configure Case Management, and deploy our AI agents. After go-live, you'll continue partnering with customers through ongoing support, tuning, and enablement.

Our FDE team grew out of Implementation, Solutions Engineering, Customer Success Engineering, and Solutions Architecture. This is an implementation and post-implementation role—not a sales role.

• Lead customer implementations end-to-end, including technical discovery, integration design, build, and go-live across Transaction Monitoring, Case Management, and AI agents.
• Design and build customer data integrations using real-time APIs and batch ingestion, including data mapping and ETL workflows while navigating messy real-world data.
• Build and tune fraud and AML detection by translating customer requirements into rules and typologies that identify the patterns they care about.
• Configure Case Management and investigation workflows, including SAR/CTR filing and watchlist/sanctions screening.
• Deploy our AI agents and roll them out progressively with a human-in-the-loop approach.
• Own post-implementation success through ongoing tuning, issue resolution, metrics, and customer enablement.
• Develop scripts, automations, reusable tooling, and templates that improve customer implementations.
• Partner closely with Product and Engineering by bringing field insights directly into product improvements.

• Experience in Implementation, Forward Deployed Engineering, Solutions Engineering, or Solutions Architecture—ideally within a technical SaaS or data platform.
• Strong understanding of REST APIs, ETL/data pipelines, SQL, and relational databases (PostgreSQL, MySQL).
• Comfortable mapping, transforming, and reconciling imperfect customer data.
• Ability to write code in Python or JavaScript/TypeScript for scripting, integrations, and automation.
• Experience translating ambiguous business and compliance requirements into practical technical solutions.
• Ability to own complex technical problems from beginning to end while adapting to changing priorities.
• Strong customer presence with the ability to communicate effectively with both engineers and executive stakeholders.

• Experience working with financial institutions, fintechs, or crypto platforms.
• Domain knowledge of financial crime, AML, fraud (BSA/KYC, SAR/CTR, sanctions, fraud typologies).
• Previous experience leading implementations for complex, data-intensive products.
• Exposure to LLMs or AI agent workflows.

This is a remote position within the United States.

Remote work is currently limited to candidates located in the following states:

CA, CO, GA, ID, IL, KS, MA, MD, MI, MN, NJ, NY, OH, OR, PA, RI, TX, WA

The expected base salary range for this position is $150,000–$170,000 USD annually.

This range does not include bonuses, equity, or other incentives.

• Competitive salary and pre-IPO equity
• 100% company-paid medical, dental, and vision insurance for employees
• Unlimited PTO and generous leave programs
• 401(k)
• Learning & development stipend
• Home office setup support
• A high-ownership, collaborative culture focused on impact, innovation, and growth

Unit21 is an equal opportunity employer. We encourage candidates to apply even if they don't meet every listed requirement. We are committed to building a diverse, inclusive workforce where everyone has the opportunity to thrive.