Forward-Deployment AI Engineer: Generative AI Solutions

NextBigWhat; Sunrise (CA); On-site; USD 150,000 - 230,000; Full time

Job summary

American Express is seeking a Forward Deployed AI Engineer to partner with business units, product teams, and engineering to translate challenges into value propositions and deliver AI-enabled solutions. You will lead end-to-end engagements from discovery through production, balancing security, reliability, and governance with speed and impact.

You will work across Generative AI, agentic systems, and intelligent automation, crafting reusable patterns and ensuring alignment with enterprise AI

Qualifications

• 5+ years of experience delivering software, technical solutions, or digital products in an engineering, architecture, or technical consulting capacity.
• Demonstrated ability to take an ambiguous business or user problem through discovery, implementation, and measurable validation.
• Experience using coding agents in a structured engineering workflow, including specification-driven development, context management, iterative implementation, and reusable knowledge repositories.
• Software engineering fluency and the ability to contribute directly to applications, integrations, services, or technical prototypes.
• Experience in at least one relevant domain, such as mobile, web, backend services, APIs, distributed systems, platform engineering, workflow orchestration, or cloud-native development.
• Ability to reason about systems end to end, identify constraints and leverage points, and connect technical decisions to business outcomes.
• Strong communication and stakeholder-partnership skills, including the ability to explain technical concepts, challenge existing approaches constructively, and influence without direct authority.
• Ability to define a longer-term direction and sequence incremental solutions that build toward it.
• Bachelor’s degree in computer science, engineering, or a related field, or equivalent practical experience.
• Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Responsibilities

• Lead discovery sessions that translate business needs into clear use cases, value propositions, measurable success criteria, and solution direction.
• Design, build, and deploy Generative AI, agentic AI, and intelligent automation solutions using approved enterprise platform capabilities.
• Develop working demonstrations and proofs of value that test assumptions and measure business impact.
• Take solutions through prototyping, production scaling, adoption, and transition to long-term ownership.
• Build agents and AI-enabled workflows that interact with enterprise APIs, knowledge sources, data platforms, applications, code, and business processes.
• Incorporate appropriate human input, approval, escalation, and fallback mechanisms.
• Work directly alongside engineering teams to produce software and apply the architecture, testing, deployment, and operational practices required for production use.
• Use experimentation selectively to reduce uncertainty while balancing speed with security, reliability, maintainability, and governance.

Job description

American Express is seeking a Forward Deployed AI Engineer to partner with business units, product teams, and engineering to translate challenges into value propositions and deliver AI-enabled solutions. You will lead end-to-end engagements from discovery through production, balancing security, reliability, and governance with speed and impact.

You will work across Generative AI, agentic systems, and intelligent automation, crafting reusable patterns and ensuring alignment with enterprise AI