Forward Deployed Software Engineer New York City · Full-time View role

Ease Health, Inc.

New York (NY)

On-site

USD 120,000 - 180,000

Full time

14 days+

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Benefits offered by this job

Equity
Remote work flexibility
Travel opportunities

Job summary

Ease Health, Inc. is hiring a Forward Deployed Software Engineer in New York City. You will embed with behavioral health providers, owning complex data migrations from legacy EHRs and billing systems, often under tight deadlines.

You’ll learn how practices run on the ground by working onsite with providers and translate field insights into product work. You should be a hands-on engineer with 4+ years of experience (ideally 8+), able to handle messy data and ambiguous problems, and comfortable

Qualifications

  • 4+ years of software engineering experience; ideally 8+ years.
  • Ability to migrate data off legacy EHRs or complex enterprise systems is a plus.
  • Strong product judgment and stakeholder-facing skills.

Responsibilities

  • Own complex data migrations off legacy EHRs and billing systems end-to-end.
  • Work onsite with providers to learn how their practices run.
  • Turn customer problems into scoped, buildable work and ship production software.
  • Collaborate with product engineers and clinicians to shape the roadmap.
  • Travel to customer sites across the country as needed.

Skills

Software engineering
Customer facing
Data migrations
Legacy systems
Product judgment

Job description

# Forward Deployed Software EngineerNew York City · Full-timeApply now**US-based applicants only.** This role is open to people who live in the United States. Applications sent from outside the US, including through a VPN or proxy, may be declined automatically. Every hire's identity and US work authorization is verified.**No recruiting agencies.** We do not use recruiting agencies and do not want to be contacted by them about this or any other role.### The roleMost engineers never meet the people who use what they build. You will. Forward Deployed Software Engineers embed with behavioral health providers, take on their hardest problems, and ship the software that fixes them. You're the first engineer a new customer works with and the one who turns what you see in the field into product.### What you'll do* Own complex data migrations off legacy EHRs and billing systems, end to end, often on tight timelines* Work onsite with providers to learn how their practices actually run* Turn tangled customer problems into scoped, buildable work, then build it* Ship production software alongside our product engineers, not prototypes or decks* Bring the field back with you: what you learn shapes the roadmap### What we look for* 4+ years of experience (ideally 8+) as a software engineer* A strong, hands-on engineer who wants to be in front of customers* Comfort with messy data, legacy systems, and ambiguous problems* Product judgment: you know what to build, not just how* You can hold a room with clinicians, billers, and executives* High ownership, and energy for a role with real customer deadlines### Bonus* You've migrated data off legacy EHRs or other complex enterprise systems* Healthcare, EHR integration, or interoperability experience* Founder or early-stage startup experience### Details* Frequent travel to customer sites across the country; based out of our New York City office, with remote flexibility for engineers with 8+ years of experience* Expect 15 or more customer-facing hours a week* Competitive base salary plus equity, based on qualifications and level of experience### About EaseEase is backed by Andreessen Horowitz, which led our $41M Series A to build the AI-native operating system for behavioral health. Behavioral health providers typically run their business on 6 to 10 disconnected tools for admissions, clinical documentation, and billing. Ease replaces all of them with one platform: CRM, EHR, and revenue cycle management on a single patient record, with AI doing work that used to take entire teams.We serve independent clinics and large multi-location provider groups across the country, covering every level of care from outpatient and IOP to residential, detox, inpatient psychiatry, and medication-assisted treatment. The a16z funding is going directly into product and engineering.The work shows up in patient care. Providers on Ease report documenting 60 to 70% faster, which opens 30 to 40% more sessions on clinicians' calendars, and cutting intake and admissions labor costs by half. When you ship a feature here, a clinic sees more patients the next week.We're a rapidly growing team based out of our New York City office. There are no product managers: engineers talk to customers, decide what to build, and ship it in days. If you want to own a meaningful part of a product that changes how a whole sector of healthcare runs, this is the place.
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