Forward-Deployed Product Manager - FDPM (US Remote)

Tailor; United States; On-site; USD 130,000 - 170,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Flexible PTO

Other benefits

Job summary

Tailor in Los Angeles is seeking a Forward-Deployed Product Manager to bridge client needs with our product and engineering teams. You will extract requirements, manage onboarding, scoping, and delivery, and ensure clear communication in high-context engagements.

You will translate business needs into actionable product requirements, own client relationships, and support internal teams to align what is requested with what is built.

Qualifications

• 2+ years in a software company.
• 5+ years in product management, solutions, customer success, or consulting with strong client interaction.
• Exceptional communication skills.
• Organized, structured thinker; reduces ambiguity.
• Technically fluent enough to collaborate with engineers.
• Based in or willing to be frequently present in Los Angeles with ~20% travel.

Responsibilities

• Gather and clarify requirements; work directly with clients to understand business needs and pain points.
• Own the client relationship; act as main point of contact during onboarding, scoping, and delivery; manage expectations, timelines, and feedback loops.
• Support internal teams; provide context and clarity to engineers to ensure alignment between what’s requested and what’s shipped.
• Build repeatable patterns; identify recurring client needs and formalize templates, docs, or processes to streamline deployments.
• Shape the product roadmap; distill customer insights into strategic themes and high-impact features.

Skills

Client communication

Product management

Technical fluency

Stakeholder management

Travel flexibility

Job description

About Tailor

Tailor is a pioneer in Headless ERP technology. Our platform empowers companies to build internal workflows that adapt to their unique needs — faster, smarter, and developer-first.

Forward-Deployed Product Manager

We’re looking for a Forward-Deployed Product Manager to serve as the key bridge between our clients and internal product and engineering teams. You’ll play a vital role in extracting requirements, managing communications, and supporting successful deployments led by the technical team. This client-facing, high-context role focuses on clarity, alignment, and speed.

What You’ll Do

• Gather and Clarify Requirements
  
  
  
  • Work directly with clients to understand business needs and pain points
  
  
  • Translate those needs into clear, prioritized requirements for engineers
  
  
  
  


• Own the Client Relationship
  
  
  
  • Act as the main point of contact for client-facing conversations during onboarding, scoping, and delivery
  
  
  • Proactively manage expectations, timelines, and feedback loops.
  
  
  
  


• Support Internal Teams
  
  
  
  • Provide context and clarity to engineers to help ensure smooth delivery. Ensure alignment between what was requested, what’s being built, and what’s being shipped.
  
  
  
  


• Build Repeatable Patterns
  
  
  
  • Identify recurring client needs and help formalize templates, docs, or processes to streamline future deployments.
  
  
  • Help improve internal handoff flows, requirement intake, and communication patterns.
  
  
  
  


• Shape the Product Roadmap


• Distil recurring customer insights into strategic themes, prioritized high-impact features, and propose data-driven roadmap that advances Tailor’s vision.

What We’re Looking For

• 2+ years in a Software Company
  
  
  
  • Relevant experience in a SaaS, ERP, or composable software environment is preferred, especially with an understanding of modular solutions, low-code platforms, or customer-centric software deployments.
  
  
  
  


• 5+ years in product management, solutions, customer success, or consulting roles with strong client interaction
  
  
  
  • Proven ability to engage with both technical and non-technical stakeholders. Experience managing customer relationships, translating business needs into actionable product requirements, and facilitating customer-driven product changes.
  
  
  
  


• Exceptional communication skills — you can make complex things sound simple and actionable.


• Organized, structured thinker who can reduce ambiguity.


• Technically fluent enough to collaborate with engineers and ask the right questions.


• Based in or willing to be frequently present in Los Angeles. ~20% travel.


• Travel requirements/expectations. 15-20%

Nice to Have

• Experience with ERP, internal tools, or operational SaaS products


• Familiarity with APIs, data workflows, or developer platforms


• Consulting or customer onboarding background


• Comfortable supporting multiple stakeholders and balancing competing priorities

Compensation & Benefits

• Salary: $130,000 – $170,000 + Bonus


• Benefits: Health, dental, vision, flexible PTO, and more

Why Tailor?

You’ll work directly with the product team on a fast-growing platform solving real operational pain. If you love being the voice of the customer, reducing friction, and making teams more effective — let’s talk. Apply now and help us shape the future of Headless ERP.