Forward-Deployed Product Manager (US-Remote)

Tailor; United States; Remote; USD 130,000 - 170,000; Full time

Benefits offered by this job

Health benefits

Dental coverage

Vision coverage

Flexible PTO

Job summary

Tailor, a leading innovator in Headless ERP technology, is seeking a Forward-Deployed Product Manager in the United States. This role serves as a vital link between clients and internal engineering teams, focusing on requirement extraction and successful deployments.

The ideal candidate will have at least 5 years in product management and exceptional communication skills. Offering a competitive salary range of $130,000 – $170,000 plus bonuses, benefits include health, dental, vision, and flexible PTO.

Qualifications

• Relevant experience in a SaaS, ERP, or composable software environment preferred.
• Proven ability to engage with technical and non-technical stakeholders.
• Exceptional communication skills and organized thinking.

Responsibilities

• Gather and clarify client requirements effectively.
• Act as the main point of contact during onboarding and delivery.
• Provide context and clarity to engineers.

Skills

Client relationship management

Communication skills

Requirements gathering

Organized thinking

Technical fluency

Job description

About Tailor

Tailor is a pioneer in Headless ERP technology. Our platform empowers companies to build internal workflows that adapt to their unique needs — faster, smarter, and developer-first.

About the Role

We’re looking for a Forward-Deployed Product Manager to serve as the key bridge between our clients and internal product and engineering teams. You’ll play a vital role in extracting requirements, managing communications, and supporting successful deployments led by the technical team. This client-facing, high-context role focuses on clarity, alignment, and speed.

What You’ll Do

• Gather and Clarify Requirements

  • Work directly with clients to understand business needs and pain points
  • Translate those needs into clear, prioritized requirements for engineers

• Own the Client Relationship

  • Act as the main point of contact for client-facing conversations during onboarding, scoping, and delivery
  • Proactively manage expectations, timelines, and feedback loops.

• Support Internal Teams

  • Provide context and clarity to engineers to help ensure smooth delivery.

    Ensure alignment between what was requested, what’s being built, and what’s being shipped.

• Build Repeatable Patterns

  • Identify recurring client needs and help formalize templates, docs, or processes to streamline future deployments.
  • Help improve internal handoff flows, requirement intake, and communication patterns.

• Shape the Product Roadmap

• Distill recurring customer insights into strategic themes, prioritized high-impact features, and propose data-driven roadmap that advances Tailor’s vision.

What We’re Looking For

• 2+ years in a Software Company
  • Relevant experience in a SaaS, ERP, or composable software environment is preferred, especially with an understanding of modular solutions, low-code platforms, or customer-centric software deployments.
• 5+ years in product management, solutions, customer success, or consulting roles with strong client interaction
  • Proven ability to engage with both technical and non-technical stakeholders. Experience managing customer relationships, translating business needs into actionable product requirements, and facilitating customer-driven product changes.
• Exceptional communication skills — you can make complex things sound simple and actionable.
• Organized, structured thinker who can reduce ambiguity
• Technically fluent enough to collaborate with engineers and ask the right questions
• Based in or willing to be frequently present in Los Angeles. ~20% travel.

Nice to Have

• Experience with ERP, internal tools, or operational SaaS products
• Familiarity with APIs, data workflows, or developer platforms
• Consulting or customer onboarding background
• Comfortable supporting multiple stakeholders and balancing competing priorities

Compensation & Benefits

• Salary: $130,000 – $170,000 + Bonus
• Benefits: Health, dental, vision, flexible PTO, and more

Why Tailor?

You’ll work directly with the product team on a fast-growing platform solving real operational pain. If you love being the voice of the customer, reducing friction, and making teams more effective.