Forward Deployed Process Engineer Lead - R37

R1 RCM, Inc.; Detroit (MI); Remote; USD 175,000 - 306,000; Full time

Benefits offered by this job

Annual bonus plan

Job summary

R1 RCM is seeking a Forward Deployed Process Engineer Lead to bridge executive strategy with operational execution in healthcare revenue cycle optimization. You will quantify ROI, design delivery processes, mentor consultants, and shape the product roadmap with clients across health systems.

You will lead initiatives, develop training and change management plans, and provide technical leadership through the solution lifecycle.

Qualifications

• 10+ years in healthcare revenue cycle management (HB/PB follow up, denials, coding).
• 5+ years in a management role.
• Strong project management, process improvement, and implementation experience.
• Adept with AI tools and technology-driven change.
• Experience in healthcare operations or enterprise software environments preferred.
• Excellent communication, problem solving and analytical skills.
• Strong knowledge of ICD-10-CM/PCS and CPT/HCPCS coding and reimbursement.
• AAPC or AHIMA coding certification preferred.

Responsibilities

• Quantify ROI of use cases and align with customer objectives.
• Design and optimize consulting delivery processes.
• Lead and mentor Solution Consultants.
• Collaborate on product roadmap and future state processes.
• Develop training and change management plans.
• Provide technical product and operational leadership.
• Evaluate opportunities and future use cases.
• Engage with customers using data-driven insights.
• Monitor KPIs and SLAs for value delivery.
• Travel up to 50%.

Skills

Healthcare revenue cycle

Management

Project management

Process improvement

AI tools

Healthcare operations knowledge

Communication skills

Problem-solving skills

Analytical skills

Coding knowledge ICD-10-CM/PCS CPT/HCC

Education

Certification: CIC/CPC/CCS/RHIA/RHIT preferred

Job description

Remote, USA

Full time

R260000000724

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.

The Forward Deployed Process Engineers will play a critical role in bridging executive-level strategy with operational execution. These positions require a deep understanding of healthcare metrics, process optimization, and best practice workflows. The ideal candidate will have the ability to communicate effectively with executives and production staff alike, serving as a change champion in challenging scenarios.

Here’s what you will experience working as a Process Consultant Engineer Lead:

• Provide use case business case quantification by identifying the customer's business objectives and quantifying the benefits and ROI of use case implementation.

• Designs and optimizes consulting delivery processes in coordination with internal teams to ensure seamless and consistent execution of use cases in support of customer objectives.

• Leads and mentors Solution Consultants while ensuring alignment of team efforts with client goals and operating metrics.

• Collaborate with Solution Consultants to create product roadmap, future state process flows, and implementation plan.

• Supports the development of training and change management plans to drive the adoption of best practices

• Provides technical product and operational leadership throughout the solution lifecycle.

• Evaluates emerging operational and technical opportunities and assesses and recommends future use case business cases

• Proactively engages with customers and supports decision-making with data-driven insights.

• Ensures proactive issue resolution and continuous improvement in service delivery.

• Supports the Solution Consultants with the development of sustainable mechanisms to monitor KPIs and SLAs that provide measurable value creation and performance tracking for steady state operations.

• Travel up to 50% to engage with clients and stakeholders.

Required Skills:

• Minimum 10 years experience in healthcare revenue cycle management including HB and PB Follow Up, Denials and Coding.

• Minimum 5 years in a management role.

• Significant experience in project management, process improvement, and implementation support.

• Adept with AI tools and enthusiastic about the conversion of technology and operations.

• Familiarity with healthcare operations or enterprise software environments preferred.

• Excellent communication, problem-solving, and analytical skills .

• Strong knowledge of ICD-10-CM/PCS & CPT/HCPCS coding guidelines and reimbursement methodologies.

• AAPC or AHIMA Certified coding professional: CIC, CPC, CCS, RHIA, RHIT preferred.

For this US-based position, the base pay range is $175,000.00 - $306,101.78 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

This job is eligible to participate in our annual bonus plan at a target of 25.00%

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. (http://go.r1rcm.com/benefits)

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf)

To learn more, visit: R1RCM.com

Visit us on Facebook (https://www.facebook.com/R1)

R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com .