Forward Deployed Engineering Manager: Delivery & Impact

Tennr; New York (NY); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Beautiful office at 345 Hudson Street

Unlimited PTO

100% paid employee health benefits

Employer-funded 401(k) match

Competitive parental leave

Free lunch and snacks

Job summary

Tennr is seeking a Forward Deployed Engineering Team Manager to lead a pod of FDEs and own delivery outcomes across your book. You set quality bars and ensure on-time milestones while growing the team's capabilities.

You will partner with Account Partners, Implementation Engineers, and Product, owning people development, architecture reviews, and post-sale risk management to drive successful healthcare technology implementations.

Qualifications

• Experience leading teams of implementation, solutions, or technical delivery professionals.
• Track record delivering complex healthcare implementations or healthcare tech projects.
• Strong architectural and workflow design judgment for guiding builds.
• Clear, proactive communication with customers and executives to surface risk early.
• Experience partnering with Product to translate field patterns into roadmap priorities.

Responsibilities

• Own your team’s key metrics: time to first outcome, milestone delivery predictability, and account health.
• Maintain quality standards: review scoping and architectures, require dry runs for high-stakes moments, coach via live calls.
• Hire and develop each FDE with 1:1s, ramp plans, and growth paths.
• Act as first line of defense on escalations: diagnose root causes, direct fixes, and coach to prevent recurrence.
• Serve as technical solutioning partner for hard architecture/workflow problems.
• Act as final scoping gate on pre-sales engagements to catch post-sale risk.
• Turn patterns across accounts into product signals and close the loop with the team.

Skills

Team leadership

Healthcare tech experience

Architectural judgment

Communication with execs

Risk management

Product collaboration

Ownership mindset

Job description

Tennr is seeking a Forward Deployed Engineering Team Manager to lead a pod of FDEs and own delivery outcomes across your book. You set quality bars and ensure on-time milestones while growing the team's capabilities.

You will partner with Account Partners, Implementation Engineers, and Product, owning people development, architecture reviews, and post-sale risk management to drive successful healthcare technology implementations.