Lead Forward Deployed Engineering Team

Speedrun Talent Network

New York (NY)

Hybrid

USD 150,000 - 200,000

Full time

33 hours ago
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Benefits offered by this job

Beautiful office
Unlimited PTO
Health benefit options
401(k) match
Parental leave

Job summary

Tennr is seeking a Forward Deployed Engineering Team Manager to lead a pod of FDEs and own delivery outcomes across your book, from go-live to milestones. You will set the quality bar, coach the team, and collaborate with Account Partners, Implementation Engineers, and Product.

This role reports to the VP of Solutions and serves as the proving ground for delivery leadership at Tennr. The position offers autonomy, strong ownership, and a Hudson Square office four days per week, with a focus on

Qualifications

  • Experience leading and developing a team of implementation, solutions, or technical delivery professionals.
  • Healthcare or healthcare technology experience preferred.
  • Strong architectural judgment and ability to guide builds without taking over.
  • Clear, proactive communication with customers and executives.

Responsibilities

  • Own your team’s key metrics: time to first outcome from go-live, delivery predictability on milestones, and adoption/health across accounts.
  • Review scoping/architectures, require dry runs for high-stakes moments, coach through sample live calls.
  • Hire and develop every FDE with 30/60/90 ramp plans and growth plans.
  • Act as first line of defense on escalations: diagnose root causes and coordinate fixes.
  • Serve as the technical solutioning partner for challenging architecture/workflow problems.
  • Be the final scoping gate on pre-sales engagements to catch post-sale risk.
  • Turn patterns across accounts into product guidance and close the loop with the team.

Skills

Team leadership
Healthcare domain knowledge
Architectural judgment
Strong communication
Ownership mindset
Product collaboration

Job description

Tennr is seeking a Forward Deployed Engineering Team Manager to lead a pod of FDEs and own delivery outcomes across your book, from go-live to milestones. You will set the quality bar, coach the team, and collaborate with Account Partners, Implementation Engineers, and Product.

This role reports to the VP of Solutions and serves as the proving ground for delivery leadership at Tennr. The position offers autonomy, strong ownership, and a Hudson Square office four days per week, with a focus on

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