Forward Deployed Engineer [REMOTE - US/ Canada]

Worky; United States; Hybrid; USD 180,000 - 200,000; Full time

Job summary

Worky is seeking a Voice Agent Engineer to bridge GTM AI agents with real customer outcomes. Location is flexible: in-office in San Francisco or remote across the U.S. and Canada.

You will design, build, and iterate on fullstack AI agent systems, partner with product and GTM teams, and contribute to best practices in a growing, customer-focused tech environment. You should have 3+ years in product software roles, a CS/Engineering degree, and strong TS/React/NextJS/NodeJS skills, plus comfort

Qualifications

• 3+ years of experience in a product-oriented software engineering role.
• CS/Engineering degree & professional experience; startup, consulting, or customer-facing role is a plus.
• Strong programming fundamentals in Typescript, React, NextJS, and NodeJS.
• Familiarity with APIs, data flows, and debugging live systems.
• Interest in AI/ML, conversational AI, or voice technologies.
• Responsive and proactive in addressing customer needs with bias for action.

Responsibilities

• Design, build, and iterate on fullstack systems that power AI agents from concept to deployment.
• Research and evaluate new approaches to agent orchestration, prompting strategies, and model alignment.
• Collaborate with product, design, and GTM teams to improve UX and usability for non-technical users.
• Share learnings, document findings, and contribute to the evolution of internal best practices.
• Participate in peer reviews, brainstorming sessions, and technical deep dives with our global team.

Skills

Typescript

React

NextJS

NodeJS

APIs

Education

CS/Engineering degree

Job description

About the Role

As a Voice Agent Engineer, you’ll be the connective tissue between our GTM AI agents and real-world customer outcomes. AI is redefining the way people sell - and the Voice team is on the front lines of making that happen.

Location is flexible—we’re hiring in San Francisco (in-office) and remotely throughout the U.S. and Canada.

What You’ll Do

• Design, build, and iterate on fullstack systems that power AI agents from concept to deployment
• Research and evaluate new approaches to agent orchestration, prompting strategies, and model alignment
• Collaborate with product, design, and GTM teams to improve UX and usability for non-technical users
• Share learnings, document findings, and contribute to the evolution of internal best practices
• Participate in peer reviews, brainstorming sessions, and technical deep dives with our global team

Ideal Candidates Have

• 3+ years of experience in a product-oriented software engineering role
• A CS/Engineering degree & professional experience; bonus if you’ve worked in a startup, consulting, or customer-facing technical role before
• Strong programming fundamentals in Typescript, React, NextJS, and NodeJS
• Familiarity with APIs, data flows, and debugging live systems
• Interest in AI/ML, conversational AI, or voice technologies
• Responsive and proactive in addressing customer needs with bias for action - comfortable shipping quickly and improving continuously in live deployments

US Base salary range: $180,000 – $200,000 USD

*Final offer will be based on a variety of factors, including role level, relevant experience, skills, and job-related expertise.

11x is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.