Software Engineer, Integrations

Rilla

New York (NY)

On-site

USD 170,000 - 300,000

Full time

14 days+

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Benefits offered by this job

Medical, dental, and vision insurance

Gym membership

Take what you need paid time off

$1,000 stipend for learning

Job summary

A leading AI technology firm in New York is seeking a Forward Deployed Engineer to design solutions incorporating customer data with their conversation intelligence software. This role requires strong coding skills and offers opportunities to collaborate directly with clients. Ideal candidates should be excited about transforming offline commerce. Compensation ranges between $170,000 and $300,000 annually, complemented by benefits including medical insurance, gym membership, and personal growth stipends.

Qualifications

Demonstrated proficiency in programming languages like Javascript, Python, Rust, etc.
Familiarity with data processing systems and technical tools.
Ability to travel up to 50% for client site visits.

Responsibilities

Work closely with customers to design solutions that integrate their data.
Own end-to-end execution of high stakes projects.
Understand client problems and contribute in critical industries.

Skills

Strong coding skills in Javascript

Familiarity with cloud infrastructure

Excellent written and verbal communication

Tools

Python

C++

Rust

Job description

A Foundational Company

Rilla builds the world’s leading conversation intelligence software for offline commerce.

By recording, analyzing, and indexing conversations, our platform supplies unparalleled alpha to the critical, physical businesses that constitute the backbone of our economy.

Our purpose is to bring the technology of the 21st century’s most innovative companies to the rest of the economy.

As a side effect of this mission, we’ve become one of the fastest growing companies in history. In numbers, that means 0→$40M in 3.5 years, growing 15% MoM, Net Revenue Retention above 170%, an NPS higher than the iPhone’s, and profitability.

The Role

Forward Deployed Engineers (FDEs) work directly with customers to quickly understand their greatest problems and design and implement solutions integrating their data with Rilla's conversational intelligence. You’ll apply your problem solving ability, creativity, and technical skills to help organizations use their data to drive a real impact in the world. You’ll have the opportunity to gain rare insight into and contribute to the most critical industries of the offline world.

The role is strikingly similar to those of a startup CTO: you’ll work in small teams, often solo, and own end-to-end execution of high stakes projects. A day might span discussing data models and workflows with customer executives, wrangling massive‑scale data, hacking an integration or full‑stack feature, and bringing insights back to the rest of the team.

You will be on the forefront of extending Rilla’s existing footprint and strategy into new markets and problem spaces.

Do you aspire to be a founder or a leader in applying AI to the physical world? We believe Rilla is the best place — with the best peers — to learn how.

Technologies We Use

Different backend languages, including Typescript and Python
Open‑source technologies like Node.js, Turborepo, Lodash, and Zod
Industry‑standard build tooling, including GitHub Actions, Terraform, and Spacelift

What We Value

An infinite learner. Someone who is relentless in their curiosity.
A customer obsessive. Someone who deeply cares about delighting customers and solving real pains, not vanity metrics.
A winning attitude. You thrive with extreme accountability, learning as a team, and both giving and receiving rapid feedback.
Extreme empathy. Our customers are not tech companies. They live and work in the real world. Empathy is critical to arriving at correct solutions.
Unafraid of failure. You take risks. You see failure as an opportunity to learn, grow, and be better the next time. In a weird way, you trick your brain into being excited when you fail, because it means you got a new opportunity to learn more.

What We Require

Strong coding skills with demonstrated proficiency in programming languages, such as Javascript, C++, Python, Rust, or similar languages.
Familiarity with storage and data processing systems, cloud infrastructure, and other technical tools.
Strong written and verbal communication skills and ability to iterate quickly with teammates, incorporating feedback and holding a high bar for quality.
Ability and interest to travel up to 50%, as needed to client sites.

Don’t Work Here

Please don't join if you're not excited about:

Building an AI product for an industry untouched by modern software
Constantly talking to and visiting customers in the field
Working ~70 hrs/week in person and in the field with some of the most ambitious people in NYC
Attempting to build a generational company, and the intensity required to do so

Compensation

The estimated salary range for this position is $170,000 - $300,000/year.

Successful candidates with competing offers will receive matching and competitive offers.

Total compensation for this position may also include Incentive Stock Options, sign‑on bonus, and other potential future incentives. This estimate excludes the value of any potential sign‑on bonus; the value of any benefits offered; and the potential future value of any long‑term incentives.

Our benefits aim to empower Rilla employees in removing roadblocks to achieving their life’s work. The list below details our available benefits and some of the perks that can be enjoyed as an employee of Rilla.

Benefits