Forward Deployed Engineer - French

Fonio; Union (NJ); On-site; USD 67,000 - 107,000; Full time

Job summary

Fonio, a European leader in AI phone agents, is hiring a Forward Deployed Engineer for the French market. You will directly translate customer requirements into robust implementations, handling integrations, automations, and live deployments across customer setups.

You will collaborate with Product/Engineering and Go-to-Market teams to ensure fast, stable, repeatable deployments. French fluency and strong English are required for this customer-facing role.

Qualifications

• Solid coding skills and ability to implement independently.
• Strong understanding of AI systems, LLMs, prompting and tool use.
• Ability to translate complex processes into robust, testable flows.
• Experience with APIs, webhooks, auth and common integration patterns.
• Cloud fundamentals: deployments, observability, production debugging.
• Highly pragmatic: ship fast, make it stable, iterate.

Responsibilities

• Capture customer requirements and translate them into concrete implementation plans.
• Build and roll out fonio setups in production: workflows, logic, prompts, guardrails.
• Implement integrations with third-party systems (APIs, webhooks, CRM, calendar, ticketing).
• Develop smaller features and glue code to map customer cases.
• Debug under production conditions: calls, flows, edge cases, fast fixes.
• Build reusable templates and deployment playbooks for scalability.
• Deliver product feedback with concrete prioritized items.

Skills

Coding skills

AI systems & LLMs

Workflow design

APIs & webhooks

Cloud fundamentals

Pragmatic working style

French & English

Tools

TypeScript

Python

n8n

SQL

Job description

About fonio

We grew from $1M to $10M ARR in under 12 months and now serve 10,000+ customers.

Fonio is Europe’s market leader for AI phone agents for SMBs. Now we’re expanding globally and into new products. We move fast, take ownership, give direct feedback, and avoid politics and unnecessary meetings. Join one of Europe’s fastest-growing companies.

Your Role

As a Forward Deployed Engineer for our for our French market, you work directly at the intersection of product and customer setups. You capture requirements, translate them into robust implementations, and take fonio live at customers – including integrations, automations, and ongoing optimization.

You work closely with Product/Engineering and Go-to-Market, making sure deployments are fast, stable, and repeatable across the French market.

What you'll do

• Capture customer requirements and translate them into concrete implementation plans
• Build and roll out fonio setups in production: workflows, logic, prompts, guardrails
• Implement integrations with third‑party systems (APIs, webhooks, CRM, calendar, ticketing, etc.)
• Develop smaller features and glue code to cleanly map customer cases
• Debug under production conditions: calls, flows, edge cases, fast fixes
• Build reusable templates and deployment playbooks to make setups scalable
• Deliver product feedback: bring pain points and feature gaps to the team, prioritized and concrete

Who we're looking for

• Solid coding skills: you can implement independently, not just configure
• Strong understanding of AI systems and LLMs (prompting, tool‑use, RAG, failure modes)
• Workflow thinking: translate complex processes into robust, testable flows
• Experience with APIs, webhooks, auth, and common integration patterns
• Cloud fundamentals: deployments, observability, debugging in production
• Highly pragmatic working style: ship fast, make it stable, iterate
• Bonus: Voice/Telephony, n8n, TypeScript/Python, SQL, monitoring/tracing, GDPR
• French at native or near-native level + solid English

What we offer

• Competitive salary: €60,000–€95,000 per year
• 100% Focus Time (no regular meetings)
• Unlimited budget when the ROI is right
• Extreme speed (we ship almost daily)
• Thousands of enthusiastic customers building the product together with us