Forward Deployed Engineer

Taktile; United States; Hybrid; USD 140,000 - 210,000; Full time

Benefits offered by this job

Equity and cash compensation

Self-development budget

High-end home office setup

Direct access to founding team

Flat hierarchy and mentorship

Job summary

Taktile is seeking a Senior Forward Deployed Engineer to lead AI-driven deployments in production, owning technical delivery from scoping to stable production across multiple engagements. You will design architectures, develop decision logic, deploy Generative AI agents, and partner with product management to translate customer needs into actionable insights while ensuring fast time to value for customers.

Hybrid work is available; this role involves collaboration with teams across product,

Qualifications

• 2+ years of engineering or technical deployment experience with customer-facing work.
• Strong background in CS/Math/Software Eng/Physics/Data Science.
• Proficient in production-grade Python and SQL with REST API design.

Responsibilities

• Lead AI-driven deployments in production across multiple engagements.
• Design solution architectures and develop decision logic for AI agents.
• Collaborate with product and GTM teams to translate customer needs into product insights.
• Build reusable resources and tools to scale the forward deployed function.

Skills

Python

SQL

REST APIs

Customer-facing

Problem-solving

Communication

Education

Bachelor's in Computer Science or related field

Mathematics

Data Science

Tools

AWS

Azure

GCP

Job description

About The Role

Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for a Senior Forward Deployed Engineer.

If you're passionate about tech and AI, stay up to date on the latest AI developments, and have extensive experience with Python, SQL, REST APIs, you'll thrive here.

What You'll Do as Forward Deployed Engineer

• Lead complex AI-driven Taktile deployments in production. You own technical delivery across multiple deployments, from scoping high-impact Agentic AI use cases to stable production.
• Apply your technical expertise, problem-solving skills and creativity to help organizations address real-world challenges. Your day could include designing solution architectures, developing decision logic and deploying production-grade Generative AI agents, or aligning with key customer stakeholders - all while ensuring an outstanding experience and rapid time to value for Taktile’s customers.
• You effectively scope work, sequence delivery, and proactively remove blockers, while making thoughtful trade-offs between scope, speed, and quality to ensure successful and timely project delivery.
• Partner with Taktile’s product management team to turn your understanding of customer needs into actionable product insights, directly influencing the evolution of Taktile’s product roadmap.
• Develop reusable resources, best practices, and tools to share your expertise and help scale the forward deployed engineering function across the organization.

About You

• You bring 2+ years of engineering or technical deployment experience that includes customer-facing work.
• You have strong technical background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science.
• You write and review production-grade Python and SQL, and have strong command of REST API design and integrations.
• You excel at breaking down complex problems and making quick, well-informed decisions even under pressure.
• You build strong relationships with both technical and business stakeholders at all levels, driven by curiosity and a customer-centric mindset that helps you understand their needs and solve their challenges.
• You're collaborative, curious, and low-ego- you work well across product, engineering, and GTM teams, and you bring a genuine desire to understand customers' businesses.
• You are open to a hybrid work model and can work from our Berlin or London office at least three days per week.

Ideal Qualifications (but not required)

• You have 1+ years of experience as a Forward Deployed Engineer, Solution Engineer, Implementation Specialist or an equivalent position within a B2B SaaS company.
• You have experience in building AI applications within financial services.
• You have experience in applying and optimizing statistical and machine learning models to solve business problems.
• You have experience with at least one of the major cloud platforms (AWS, Azure, GCP).

What We Offer

• Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.
• Make an impact and meaningfully shape an early-stage company.
• Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.
• Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.
• Receive a top-of-market equity and cash compensation package.
• Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.
• Use the equipment of your choice including meaningful home office set-up.

Our Stance

• We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.
• We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.