Forward Deployed Engineer

3Search; San Francisco (CA); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Meaningful equity

Exposure to engineering and product teams

Job summary

3Search is seeking a Founding Solutions Engineer / Deployment Engineer based in San Francisco. This role offers the chance to build the post-sales Solutions Engineering function from the ground up and work directly with enterprise customers to maximize platform value.

You will lead complex implementations and be involved in strategic decision-making tied to customer retention and growth. This position is an opportunity to join a high-growth AI business with meaningful equity.

Qualifications

• 4+ years in a technical, customer-facing role, like Solutions Engineer.
• Solid understanding of APIs and web-based technologies.
• Ability to translate complex technical concepts for varied audiences.

Responsibilities

• Build the post-sales Solutions Engineering function from the ground up.
• Lead complex implementations and integrations.
• Run hands-on workshops and enablement sessions for teams.

Skills

Technical customer-facing experience

API understanding

Strong communication skills

Multi-tasking capability

Interest in AI

Job description

Founding Solutions Engineer / Deployment Engineer

The Company

One of the most talked-about AI platforms in the market right now. Already embedded in the daily workflows of some of the most recognizable names in US tech, with product stickiness that rivals Slack and Notion - and a clear path to $50M ARR by end of 2026.

This isn't a company still finding its footing. The product works, customers stay, and the commercial ambition is backed by the investment to match.

The Role

A rare founding hire. You'll be the first post-sales Solutions Engineer in the US, which means genuine ownership - of the function, the process, and the outcomes. You'll work directly with enterprise customers to ensure they get maximum value from a platform that's genuinely changing how companies operate, while building the playbook that scales with the team.

This is not a ticket-closing role. It's strategic, customer-facing, and directly tied to retention and growth.

What You'll Own

• Building the post-sales Solutions Engineering function from the ground up
• Leading complex implementations, integrations and AI-driven workflow design
• Running hands-on workshops and enablement sessions for technical and non-technical teams
• Partnering with Customer Success on retention and expansion plays
• Acting as the voice of the customer back to Product and Engineering

What We're Looking For

• 4+ years in a technical, customer-facing role - Solutions Engineer, Implementation Engineer, or similar
• Solid understanding of APIs and web-based technologies
• Ability to translate complex technical concepts for varied audiences - from engineers to C-suite
• Comfortable managing multiple customers and workstreams simultaneously
• Genuine curiosity about AI and how it's reshaping enterprise workflows

Why This Role

• First US hire into a post-sales function - you're building something, not inheriting it
• Meaningful equity at an early stage in a high-growth AI business
• Direct exposure to the engineering and product teams shaping the platform
• The kind of career-defining role that doesn't come up often

We are an equal opportunity employer committed to building a diverse and inclusive team. All hiring decisions are based on merit and we welcome applicants from all backgrounds.

Due to application volume, we will contact shortlisted candidates only.