Forward Deployed Engineer

People Culture Talent; San Francisco (CA); On-site; USD 89,000 - 188,000; Full time

Job summary

People Culture Talent is seeking a Forward Deployed Engineer to work directly within customer environments, implementing and enhancing a platform that supports mission critical software and AI workflows.

You will lead deployments, design custom workflows, and collaborate closely with customers from project kickoff through delivery, while influencing product improvements based on field insights and best practices.

Qualifications

• Experience in software engineering, solutions engineering, or customer facing technical roles.
• Strong development fundamentals with the ability to write production-quality code.
• Direct experience collaborating with customers to solve technical problems and deliver outcomes.
• Solid understanding of APIs, integrations, distributed systems, or cloud-based architectures.
• Clear communication with both technical and non-technical stakeholders.
• Ownership mentality, taking responsibility for outcomes from discovery through delivery.
• Experience with developer tools, infrastructure platforms, enterprise software, or AI-native products is a strong plus.

Responsibilities

• Lead end-to-end customer deployments from kickoff to adoption.
• Design and develop custom workflows, integrations, and extensions tailored to customer needs.
• Diagnose and resolve complex issues within customer environments.
• Establish trusted relationships with customer engineering and technical teams.
• Share field insights with product and engineering teams to inform improvements.
• Guide customers in deployment architectures and best practices for long-term success.
• Create deployment playbooks, technical documentation, and implementation resources.

Skills

Software engineering

Solutions engineering

Customer facing

APIs

Distributed systems

Cloud architectures

Communication

Ownership mindset

Job description

We're looking for a Forward Deployed Engineer to work directly within customer environments, implementing and enhancing a platform that supports mission critical software and AI workflows. In this role, you'll act as an engineer, problem solver, and trusted technical partner. You'll lead deployment projects, develop custom solutions for complex enterprise needs, and collaborate closely with customers from project kickoff through delivery.

What You’ll Own

• Customer Deployments — Lead end-to-end technical implementations, managing the process from kickoff to successful adoption.
• Solution Development — Design and develop custom workflows, integrations, and extensions tailored to specific customer needs.
• Technical Problem Solving — Diagnose and resolve complex issues within customer environments.
• Customer Partnership — Establish trusted relationships with customer engineering and technical teams.
• Product Collaboration — Share field insights with the product and engineering teams to inform improvements.
• Implementation Strategy — Guide customers in defining deployment architectures and best practices that ensure long-term success.
• Knowledge Sharing — Create deployment playbooks, technical documentation, and implementation resources to accelerate future projects.

What You’ll Bring

• Experience in software engineering, solutions engineering, or customer facing technical roles
• Strong development fundamentals, with the ability to write production-quality code
• Direct experience collaborating with customers to solve technical problems and deliver successful outcomes
• Solid understanding of APIs, integrations, distributed systems, or cloud-based architectures
• Clear communication skills with both technical and non-technical stakeholdersOwnership mentality, taking responsibility for outcomes from discovery through delivery
• Experience with developer tools, infrastructure platforms, enterprise software, or AI-native products is a strong plus

About Our Client

This venture backed AI infrastructure company is developing the connectivity layer that enables AI platforms and B2B software to take meaningful action within the systems businesses rely on. The founding team brings experience from Google, Meta, and AWS. The team is small, retention rates are exceptional, and the technical standards are high. This is an excellent opportunity for professionals who are excited about meaningful ownership and the chance to help shape the future of collaboration between businesses and AI.

Compensation Range: $89K - $188K