Forward Deployed Engineer

CGS; San Francisco (CA); On-site; USD 170,000 - 250,000; Full time

Job summary

CGS, a San Francisco-based AI company, is seeking a hands-on software engineer to join the team in a fully in-office role. You will embed with top mortgage lenders, turning compliance-heavy workflows into production AI agents and owning the account end to end.

Ideal candidates have 3+ years of software engineering experience, strong Python/Java/TypeScript skills, and comfort building APIs and backend systems. Daily use of AI tooling like Claude/Cursor/Codex is expected.

Qualifications

• 3+ years of professional software engineering experience.
• Experience with customer-facing roles and deployments.
• Comfort building APIs and backend systems.
• Experience with AI tooling is a plus.

Responsibilities

• Embed with customers to translate workflows into production AI agents.
• Own customer accounts end to end from scope to deployment.

Skills

Python

Java

TypeScript

APIs

Backend development

Customer-facing

Tools

Claude

Cursor

Codex

Job description

Location: San Francisco (fully in office, 5 days a week)

Compensation: $170k to $250k base

Openings: 4

About the company

A YC-backed AI company automating consumer lending. Its AI voice and SMS agents have already processed over $1 billion in payments, and the company is on track for roughly $6M in revenue this year while growing from 10 to 30 people.

The role

You will be the technical face inside top-10 US mortgage lenders. That means embedding with the customer, turning compliance-heavy workflows into production AI agents, and owning the account end to end.

What we're looking for

• 3+ years of professional engineering experience (sweet spot is 3 to 5), including at least 1 year in a customer-facing role
• Strong Python, Java or TypeScript, and comfort building APIs and backend systems
• Ability to own projects end to end with limited or no guidance
• Confidence working with both business leaders and engineers
• Daily, fluent use of AI tooling such as Claude, Cursor or Codex
• Genuine interest in the mortgage and lending space

Background

• A strong software engineer who wants to be in the room with customers, rather than a solutions consultant who dabbles in code
• Palantir Forward Deployed Engineers are the closest match, and applied engineers at AI agent companies also fit well

Nice to have

• Previous experience as a forward deployed, solutions or sales engineer
• Voice agent, telephony or contact-center infrastructure experience
• Experience in compliance-heavy vertical AI (legal, healthcare, financial)

Who will thrive here

• An engineer who builds trust through speed, empathy and impact
• Someone who can scope ambiguous customer requests and iterate them into stable deployments
• Someone whose customer learnings help shape the core product roadmap

H-1B transfers and TN status are fine, and O-1 works. OPT is not eligible.