Forward Deployed Engineer

Strala; San Francisco (CA); On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

Impact

In-person in SF

Top compensation

Top equity

Zero barriers: meals & productivity

Job summary

Strala is expanding its AI team in San Francisco, building multi-modal agentic AI systems deployed in production with major business impact. You will own client deployments end-to-end, from scoping to go-live, and serve as the primary contact for senior client stakeholders.

You will design and evolve AI agents, perform prompt engineering, and collaborate with client tech teams to integrate APIs and systems.

Qualifications

• 2+ years in a role blending technical depth with client-facing ownership.
• Solid foundation in Python, APIs, and cloud platforms.
• Familiarity with LLMs, prompt engineering, and AI-assisted development workflows.

Responsibilities

• Deploy multi-modal AI systems into production with business impact, owning end‑to‑end client deployments.
• Build and manage client relationships and act as trusted partner to executives.
• Design, build, and evolve AI agents, including prompt engineering and model integration.
• Develop features with applied AI to scale customer success and improve claims results.
• Integrate our product into client environments, collaborating with client tech teams on APIs and systems.
• Coordinate with the core platform team to ensure smooth delivery and extract insights for improvement.
• Capture and share best practices in internal playbooks to scale Forward Deployed Engineering.

Skills

Python

APIs

Cloud platforms

LLMs

Prompt engineering

Client ownership

AI tooling

Tools

AI-assisted coding tools

Job description

TL;DR: Strala is rebuilding the foundation of the world’s largest industry - insurance.

In less than a year, we reached multi seven-figure ARR and are growing 50% MOM. We raised two rounds from Tier 1 funds including Peter Thiel’s Founders Fund, led by the partner who was early in OpenAI, Cognition and Scale AI. Our team comes from institutions like Harvard, Berkeley & Oxford and firms like Optiver, AMD & Palantir (+ICPC, NeurIPS backgrounds).

In this role you will

• You will individually deploy multi-modal, agentic AI systems into production with major business impact. You own client deployments end-to-end, from scoping through go-live, acting as the primary point of contact for senior client stakeholders.
• Build and manage client relationships: understand challenges, align priorities, and become the trusted partner executives rely on to scale their AI adoption.
• Design, build, and evolve AI agents that deliver optimal claims outcomes, including prompt engineering, model integration, and blitz prototyping using AI-assisted coding tools.
• Work with applied AI on a daily basis. You scope and develop new features that allow our customers to scale while consistently improving claims results.
• Help integrate our product into client environments, working hands‑on with their tech teams on APIs and systems.
• Coordinate with our core platform team to ensure smooth delivery and improve the product with actionable insights.
• Capture and share best practices in internal playbooks to scale Forward Deployed Engineering.

You will thrive if you

• Think and operate like a founder. You take ownership of problems, move fast, and figure it out, whether that means jumping on a client call or writing a quick integration.
• Have 2+ years in a role combining technical depth with client‑facing ownership (e.g. agent engineering, forward deployed engineering, growth engineer, or founding engineer/founder).
• Have a solid technical foundation: comfort with Python, APIs, cloud platforms, and modern AI/ML tooling. You are genuinely technical and can build.
• Are familiar with LLMs, prompt engineering, and agentic AI concepts, and comfortable with AI‑assisted development workflows to ship solutions fast.
• Excel at explaining the connection between complex technical concepts and business outcomes to both technical and non‑technical audiences.
• Want to own client relationships, project outcomes, and write code.

Values

• Ambition: We want to win, and we need to be the best
• Performance: Speed, system thinking, efficiency
• Ownership: When we see a problem, we take ownership of it, and we solve it
• Spirit: Clarity, optimism, meritocracy

We Offer

• Impact - Shape a company, redefine an industry, and make your code impact millions.
• Intensity - Complex problems, ownership, in‑person in SF - we are here to solve problems and win.
• Reward - Interesting work, top quartile salary, top quartile equity.
• Team - Everyone on our team considers themselves the most competitive and intense person they have ever met.
• Zero Barriers - We want the best people and will do whatever it takes. That includes covering all meals and paying for any product that makes you more productive.