Forward Deployed Engineer

Structured AI; New York (NY); On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

Equity

In-person NYC

Job summary

Structured in New York City is seeking an engineer who directly talks with customers—design engineers and QA leads at architecture and engineering firms—to walk through the platform, observe usage, and listen to pain points.

You will consolidate feedback into features, build them, and close the loop from customer request to merge, communicating ship dates and outcomes.

Qualifications

• Reading a codebase and making small changes in Python or TypeScript.
• Comfortable with GitHub, branches, PRs and code reviews.
• Excellent on calls, able to listen, explain clearly and earn trust.
• Organised, able to turn feedback into actionable tickets.
• Willing to split time between customers and code, with fast learning.
• Bonus: experience in AEC or construction.

Responsibilities

• Join customer calls to explain the platform clearly to engineers.
• Gather feedback, bug reports and feature requests from users.
• Consolidate feedback into well-scoped features prioritized with the founders.
• Implement changes in the codebase, open pull requests, and see them through review.
• Report back to customers when their request ships and verify it solved the problem.
• Keep a running picture of each customer's needs so nothing falls through the cracks.

Skills

Python

TypeScript

GitHub

Communication

Organised

AEC experience

Tools

GitHub

Job description

Full-time New York, US $140k–$180k + 0.6% equity YC-backed

The Role

You are the engineer our customers actually talk to. Most of your week is spent on calls with design engineers and QA leads at architecture and engineering firms: walking them through the platform, watching how they use it, and listening hard to what gets in their way.

After the calls, you consolidate what you heard into concrete features and fixes. Then you go and build them. You close the loop yourself, from a customer's complaint to a merged pull request, and you tell them when it ships.

What You'll Do

• Join customer calls, onboardings and pilot reviews, and explain the platform clearly to engineers
• Gather feedback, bug reports and feature requests directly from the people doing the work
• Consolidate what you hear into well-scoped features and fixes, prioritised with the founders
• Implement those changes in the codebase, open pull requests, and see them through review
• Report back to customers when their request ships, and confirm it solved the problem
• Keep a running picture of what each customer needs so nothing falls through the cracks

What We're Looking For

• Light coding skills: you can read a codebase, make a change and test it, in Python or TypeScript
• Comfortable with version control and GitHub: branches, pull requests, code review
• Excellent on a call: you listen well, explain clearly, and people trust you with their problems
• Organised: you turn a messy hour of feedback into a short, actionable list
• Happy to split your time between customers and code, and to learn fast on both sides
• Bonus: experience in AEC, construction, or another engineering-heavy industry

A Typical Week

• Monday: onboard a new structural team, walk them through their first drawing set review
• Tuesday: two feedback calls, then write up the recurring asks as scoped tickets
• Wednesday and Thursday: build the top fix, open the pull request, iterate with the team
• Friday: ship it, message the customers who asked for it, and plan next week's calls

Why Join

• YC-backed, well-funded, and already generating revenue
• You hear the customer's problem and fix it yourself: the shortest feedback loop in software
• Huge ownership: early equity, and your work ships and matters from day one
• Oxford founders: tight-knit team of engineers who love building things properly
• Based in New York City, in person with the founding team

Compensation

0.6%Equity

IncredibleTeam

World-classProduct