Forward Deployed Engineer

The French Sourcer; San Francisco (CA); On-site; USD 170,000 - 250,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

401(k)

Daily meals

Relocation support

Gym discount

Job summary

The French Sourcer in San Francisco is seeking a Forward Deployed Engineer to be the primary technical contact for our largest accounts, resolving issues in hours and turning feedback into new features.

You will work closely with the engineering team to understand detection logic, ship fixes, and demonstrate capabilities to customers and at events.

This on-site role offers a base salary of $170k–$250k per year plus equity, relocation support, and comprehensive benefits.

Qualifications

• Proficient in TypeScript, React, and Python.
• Strong customer-facing communication.
• Experience with security-focused products is a plus.

Responsibilities

• Be the main technical contact for top customers.
• Ship bug fixes and product improvements quickly with customers.
• Explain detection engineering concepts to non-technical stakeholders.
• Lead early product discovery for new features based on customer problems.
• Demo product capabilities to customers and at trade shows with GTM team.
• Collaborate directly with founders with no management layers.

Skills

TypeScript

React

Python

Customer-facing engineering

Education

CS degree

Tools

Node.js

Job description

Forward Deployed Engineer — San Francisco

San Francisco, CA, United States · Permanent · On-site
Compensation: $170,000 to $250,000 USD base, plus 0.08% to 0.15% equity

Be the engineer the biggest customers call first at a fast-growing security startup, fixing their issues in hours and turning what you hear into the next features.

What you'd actually work on

• Being the main technical contact for the company's largest accounts, taking in every question, bug report and feature request


• Shipping bug fixes and product improvements quickly while working closely with high-value customers


• Sitting with the engineering team to understand the detection logic, the product backend and its real constraints, so you can speak to customers with credibility


• Leading early product discovery for new features based on real customer problems, then building those improvements back into the codebase


• Representing the product's technical capabilities externally, including demos and trade shows, together with the go-to-market team


• Working directly with the founding team, with no layer of hierarchy between you and the people making decisions

Where it gets technically interesting

• An identity threat detection and response product protecting more than 2.5 million users across over 10,000 businesses, where every bug touches someone's security


• A role that sits between code and customers: you need to understand detection engineering deeply enough to explain what the product can and cannot do, and then change it


• Fast feedback loops, where a problem raised by a customer in the morning can be fixed and shipped the same day


• A company scaling quickly, so the processes and tooling you build for customer-facing engineering will shape how the function works as it grows


• A modern stack (Node.js, TypeScript, React, Python) and a small, very senior team, which means real ownership from day one

What we're looking for

• 2 to 5 years as a forward deployed engineer, or as a software engineer at an early-stage company with direct customer interaction


• Experience in a customer-facing engineering team with a high bar, or as a founder or early engineer at a startup who built products from scratch for clients


• A computer science or closely related technical degree


• Strong hands-on coding in TypeScript, React or Python, and the ability to write and ship production code


• Clear, confident communication with customers, and comfort working across engineering and go-to-market teams


• The habit of finding problems and shipping solutions without waiting for direction, including when the scope is unclear


• Availability for up to 25% travel (trade shows, time on site with customers) and authorization to work in the US without visa sponsorship


• Fluent English


• Bonus: experienced engineers who want to return to a hands-on individual contributor role are welcome

The company

A Y Combinator-backed cybersecurity startup that reached mid-seven-figure annual revenue in under a year and is scaling toward more than $30M in the next twelve months. It wins the large majority of head-to-head evaluations against competitors and has very low churn. The founders come from leading security and finance companies, and the early team includes engineers and quantitative researchers from top-tier firms. This role comes with a path toward leading the function over time. Healthcare, dental, vision, 401(k), daily lunch and dinner, commuting stipend, gym discount and relocation support.