Forward Deployed Engineer

F2 AI; San Francisco (CA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision insurance

401(k) plan with employer match

Unlimited PTO policy

Monthly commuter stipend

Free daily lunch

Fully stocked snack bar

Regular team offsites

Job summary

F2 AI is looking for a Forward Deployed Engineer to embed with customers in San Francisco. In this full-time role, you will build custom integrations, troubleshoot AI systems, and serve as the technical customer voice. Ideal candidates have 2–5+ years of experience in software engineering, strong skills in Python and SQL, and the ability to handle messy data. Benefits include comprehensive health insurance, unlimited PTO, and a monthly commuter stipend.

Qualifications

• 2–5+ years experience as a software engineer or solutions engineer.
• Comfortable working with messy, real-world data formats.
• Strong technical foundation in software engineering.

Responsibilities

• Embed with customers to build custom integrations and pipelines.
• Troubleshoot and optimize data ingestion and LLM performance.
• Act as the technical voice of the customer, fixing platform gaps.

Skills

Proficient in Python

Proficient in SQL

Strong communication skills

Debugging and optimizing AI/ML systems

Familiarity with financial services

Job description

Forward Deployed Engineer

ENGINEERING | San Francisco, New York City | On-site | Full-time

The Role

We're looking for founding Forward Deployed Engineers who will be the engineer closest to the customer — embedding in their workflows post-sale, building on their actual data, and turning what our Sales Engineers proved in the POC into a production-grade, deeply integrated solution. You'll see how investors actually work up close — their messy data environments, their internal systems, their workarounds — and translate what you learn into platform improvements that benefit every customer.

What You’ll Do

• Embed with customers post-sale — build custom integrations and pipelines directly on their data, in their environment.
• Troubleshoot and optimize — debug retrieval quality, LLM performance, and data ingestion on real customer data.
• Be the technical voice of customer — you'll see platform gaps before anyone else, and often just build the fix.
• Partner with AI Deployment Managers to drive adoption and unlock new use cases.
• Turn the best of what you build for one customer into features for everyone.

What You Have

• 2–5+ years as a software engineer, solutions engineer, or FDE — ideally at a company where you shipped directly to customers.
• Strong technical foundation — proficient in Python and SQL; comfortable working across the stack.
• Comfortable with messy, real-world data — PDFs, Excel models, inconsistent formats. You know how to wrangle it.
• Familiar with AI/ML concepts — RAG, embeddings, LLMs, retrieval systems. You don't train models, but you debug and optimize them.
• High agency — something breaks on-site with a customer, you fix it, not file a ticket.
• Technically curious — you want to understand how customers' systems actually work.
• Strong communicator — you turn customer pain into engineering priorities.
• Familiarity with financial services is a plus.

Perks & Benefits

• Health & Wellness: Comprehensive medical, dental, and vision insurance
• Future Planning: 401(k) plan including employer match on contributions made while employed by Rowspace
• Time Off: Unlimited PTO policy—we trust you to take the time you need to recharge
• Food & Fuel: Monthly commuter stipend, plus free daily lunch and a fully stocked snack bar in the office
• Team Culture: Regular team offsites to bond and strategize away from the desk