Forward Deployed Engineer

Venn; New York (NY); On-site; USD 170,000 - 250,000; Full time

Job summary

Venn is seeking a Forward‑Deployed Engineer in New York to embed with enterprise clients, uncover pain points, and ship AI-driven solutions in near real time.

You will operate like a startup CTO within a large organization, owning problems end-to-end and driving impact using Venn's platform and client data. Expect cross-team collaboration, fast iteration, and travel to client sites.

Qualifications

• Experience scoping and building products from 0 to 1 in ambiguous environments.
• Built or deployed systems powered by LLMs or generative models; understand impact on product.
• Able to simplify complexity and make fast, sound decisions under pressure.
• Strong communication with engineers, product teams, and customer stakeholders.
• Willingness to travel up to 25% to work on-site with clients.

Responsibilities

• Embed with the client – dive into organisation, stakeholders, tech stack and business model.
• Build and ship independently – end-to-end solutions on Venn's platform and client data.
• Shape the roadmap – prioritize builds with client stakeholders and execute.
• Own the outcome – share learnings with product team and scale to additional clients.

Skills

LLMs / generative models

Python

JavaScript

Product development

Client-facing

Ambiguity handling

Education

Bachelor's degree in CS or related field

Tools

APIs

Cloud platforms

Job description

About Venn
Venn is a fast‑growing technology company transforming the relationship between renters and multifamily operators. Our platform connects every aspect of apartment living—rent payments, events, services, maintenance, and community engagement—creating a lifestyle co‑pilot for residents and an engagement engine for operators.

For operators, Venn is more than an app: we sit at the center of their business as the data warehouse, centralisation layer, and semantic layer—the operational brain of the organization. That position gives us visibility into operations, marketing, and finance data that almost no other company has, and lets us deliver personalised experiences at scale, drive long‑term loyalty, and unlock new revenue opportunities.

We're trusted by industry leaders such as Related Companies, Bozzuto, and Kairoi, and we're scaling fast. Our ambition is to be the market's defining Resident Operating System—we're not just building software; we're redefining how people experience home.

About the Role

As a Forward‑Deployed Engineer, you will embed directly inside one of our enterprise clients as their AI transformation partner. You will sit with their operations, marketing, and finance teams, uncover the deepest pain points in the business, and ship solutions in near real time.

The role is like a hands‑on startup CTO operating inside a large organisation: you will walk into an ambiguous problem space, decide what matters, build it, ship it, and own the outcome, with the leverage of Venn's platform, data position, and engineering organisation behind you.

What You'll Do

• Embed with the client – go deep into their organisation, stakeholders, tech stack, and business model to find where the highest‑value problems live, and win trust fast by solving the most urgent one first.
• Build and ship independently – design, build, and release solutions end‑to‑end on top of Venn's platform and the client's centralised data.
• Shape the roadmap – work directly with client stakeholders to prioritise what gets built first, second, and third, then execute it yourself.
• Own the outcome – bring your learnings to the product team and scale your solutions beyond the first client.

Requirements

• You have scoped and built products from 0 to 1 in ambiguous environments.
• You have built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience.
• You simplify complexity and make fast, sound decisions under pressure.
• You communicate clearly with engineers, product teams, and customer stakeholders.
• You spot risks early and adjust without slowing down.
• Ability to travel up to 25% to work on‑site with clients.

Nice to Haves

• Experience as a founder or in a forward‑deployed engineering role.
• A technical degree in CS, engineering, math, or a related field.
• Engineering or technical deployment experience that includes customer‑facing work.
• Experience driving technology adoption inside large enterprises.
• Demonstrated proficiency writing and reviewing production‑grade code across frontend and backend using Python, JavaScript, or comparable stacks.