Forward Deployed Analyst

Clipboard; San Francisco (CA); On-site; USD 120,000 - 150,000; Full time

Job summary

Clipboard in San Francisco seeks a results-driven customer-facing professional to own complex labor/payroll integrations from diagnosis to resolution. You will build relationships with stakeholders across levels and turn chaos into actionable plans with clear owners and dates.

Thriving in ambiguity, you will communicate bad news clearly, analyze data to reveal the real story, and own outcomes rather than tasks. Occasional travel to client sites may be required to align on in-person fixes.

Qualifications

• 3–4 years in consulting or a similar client-facing role.
• Ability to operate with incomplete information and create a plan.
• Strong written and verbal communication, including difficult news.
• Analytical ability to uncover the real data story.
• Prefer ownership of outcomes over tasks.

Responsibilities

• Own critical customer problems from diagnosis through resolution.
• Build relationships with customer stakeholders from operators to executives.
• Turn chaos into plans with clear workstreams, owners and dates.
• Coordinate with product, engineering and ops to fix issues.
• Ensure commitments are kept and travel to client sites as needed.

Skills

Consulting experience

Ambiguity tolerance

Communication skills

Analytical thinking

Ownership mindset

Job description

What you’ll do

• Own critical customer problems (such as complex labor/payroll integrations) from diagnosis through resolution, not just the analysis
• Build real relationships with customer stakeholders, from operators on the ground to executives
• Turn chaos into plans: clear workstreams, owners, dates, and a straight answer on what we’re not doing yet
• Manage internal stakeholders across product, engineering, and ops to get customer issues actually fixed
• Keep everything moving. When commitments are made, you make sure they’re kept
• Travel to customer sites on occasion, because some problems only make sense in person

Location

This is an onsite role based in our San Francisco office. If you’re not in the Bay Area but willing to move, we’re open to relocation.

Who you’re

• 3‑4 years in consulting, or a similar role where you managed demanding clients and messy problems at the same time
• Comfortable in ambiguity: you can walk into a situation with incomplete information and leave with a plan. You thrive in environments where you have to operate with organized chaos.
• Strong written and verbal communicator, especially when the news is bad
• Analytical enough to find the real story in the data, skeptical enough not to trust the topline
• You’d rather own an outcome than a task