Forward-Deployed AI Solutions Engineer III

UKG (Ultimate Kronos Group); Seattle (WA); On-site; USD 102,300 - 169,000; Full time

Job summary

UKG is seeking a Forward Deployed Engineer III to partner with customers, understand complex HCM, Payroll, and Workforce Management challenges, and deliver high-quality integrations and AI-enabled workflows. You will own customer workstreams, prototype ideas, and build production-grade components close to the problem and the code.

You will collaborate with product and engineering to identify platform gaps, design solutions, and contribute reusable patterns that accelerate delivery while

Qualifications

• Strong engineering background with curiosity to learn unfamiliar domains.
• Ability to design scalable integrations and AI-enabled workflows.
• Experience building production-grade software components.
• Excellent communication with customers and internal teams.

Responsibilities

• Partner with customers to understand business challenges, technical constraints, and opportunities for innovation.
• Own technical delivery for a customer workstream from discovery through design, build, testing, go-live, and early operational handoff.
• Rapidly prototype ideas, test assumptions, iterate from customer feedback, and convert successful prototypes into maintainable production systems.
• Build high-quality software components, integrations, APIs, event-driven workflows, data pipelines, and automation.
• Translate ambiguous customer needs into clear technical designs, implementation plans, and operational runbooks.
• Explore unfamiliar technologies, customer domains, and AI capabilities with curiosity, speed, and sound engineering judgment.
• Collaborate with Product and Engineering to identify platform gaps, repeatable customer needs, and opportunities to productize field-built solutions.
• Contribute reusable components, templates, reference patterns, and implementation notes that accelerate future delivery.
• Communicate technical tradeoffs clearly to customer stakeholders, internal engineering teams, product leaders, and executives.
• Navigate difficult delivery moments with creativity, perseverance, and a bias toward making progress.

Skills

API design

Data pipelines

AI workflows

Customer empathy

Production systems

Software engineering

Communication

Job description

UKG is seeking a Forward Deployed Engineer III to partner with customers, understand complex HCM, Payroll, and Workforce Management challenges, and deliver high-quality integrations and AI-enabled workflows. You will own customer workstreams, prototype ideas, and build production-grade components close to the problem and the code.

You will collaborate with product and engineering to identify platform gaps, design solutions, and contribute reusable patterns that accelerate delivery while