Forward-Deployed AI Engineer for Conversational UX

Tech Mahindra; United States; Remote; USD 150,000 - 230,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

Disability insurance

Paid time off

Holidays

Parental leave

Sick leave

Job summary

Tech Mahindra in the United States is seeking a Forward Deployed Engineer (FDE) in Applied AI to drive conversational AI initiatives. You will lead the transition from rapid prototypes to production-grade, enterprise-ready solutions, owning the end-to-end engineering lifecycle.

This high-travel role demands deep software, MLOps, and cloud expertise to deliver scalable AI systems and measurable business outcomes for strategic customers.

Qualifications

• Bachelor's degree in Engineering, Computer Science, IT, or related field.
• 5+ years of software development using Python or similar.
• Experience architecting and deploying AI solutions on cloud platforms (AWS/Azure/GCP).
• Experience deploying infrastructure using Terraform or similar IaC tools.
• Experience building full-stack applications that integrate with enterprise IT systems.
• Hands-on experience implementing Conversational AI, Virtual Assistant, or Customer Engagement solutions.
• Experience integrating AI solutions with enterprise APIs, databases, and authentication systems.

Responsibilities

• Lead development for complex Conversational AI and CX applications, turning prototypes into production-grade workflows.
• Architect and develop conversational solutions that integrate with enterprise systems and APIs.
• Build evaluation pipelines and observability frameworks for agentic workloads.
• Identify reusable accelerators, reference architectures, or product enhancements.
• Collaborate with customer engineering teams to establish development practices and ensure adoption.
• Lead deployment, troubleshooting, and scaling of AI-powered applications in enterprise environments.

Skills

Python

Cloud AI

Terraform

Full-stack

Conversational AI

Education

Bachelor's degree

Master's or PhD in AI/CS/Data Science

Tools

Terraform

AWS

Azure

GCP

Job description

Tech Mahindra in the United States is seeking a Forward Deployed Engineer (FDE) in Applied AI to drive conversational AI initiatives. You will lead the transition from rapid prototypes to production-grade, enterprise-ready solutions, owning the end-to-end engineering lifecycle.

This high-travel role demands deep software, MLOps, and cloud expertise to deliver scalable AI systems and measurable business outcomes for strategic customers.