Forward-Deployed AI Delivery Manager

Amazon Web Services (AWS); New York (NY); On-site; USD 203,000 - 275,000; Full time

Job summary

Amazon Web Services, Inc. is seeking an Forward Deployed Engineering Manager to lead a pod of FDEs embedded in strategic enterprise customers, owning delivery execution, engineering quality, and team development for their scope.

You will guide technical direction, ensure production readiness, and accelerate customer AI adoption across concurrent engagements, traveling 30–50% as needed to support delivery. The role emphasizes mentorship and scalable architecture decisions within AWS best

Qualifications

• 3+ years of engineering team management experience.
• 7+ years of Software Engineer, Software Developer, or related occupational experience.
• Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field.
• 3+ years of experience working in an Agile, startup, or rapidly scaling environment.
• Experience communicating technical concepts to both technical and non-technical audiences, including senior leadership.
• Experience with agentic and spec-driven development (developing AI agents a plus).
• Experience building or deploying AI/ML applications in production environments at scale.

Responsibilities

• Lead FDE pod delivery across one or more customer engagements. Staff and structure the team for optimal customer coverage. Define execution cadences and ensure consistent engineering quality across active programs. Requires 30–50% travel.
• Provide technical oversight for customer AI programs within your scope. Review architecture decisions and ensure alignment with customer needs and AWS best practices. Resolve technical blockers and elevate strategically when needed.
• Ensure operational standards, evaluation frameworks, and production readiness criteria are met for AI systems your team builds. Drive improvements that raise the operational bar within your scope.
• Hire, develop, and retain FDE talent. Coach junior FDEs toward independence and career growth. Drive performance management and create development plans. Contribute to hiring bar and calibration standards.
• Identify opportunities to expand AI adoption within your customer engagements. Ensure learnings are codified into reusable patterns and fed back into the broader FDE practice.

Skills

Engineering management

Software development

AI/ML systems

Technical leadership

Customer engagement

Stakeholder communication

Education

Bachelor's degree in CS/Engineering/Math

Tools

React

TypeScript

Python

Go

Job description

Amazon Web Services, Inc. is seeking an Forward Deployed Engineering Manager to lead a pod of FDEs embedded in strategic enterprise customers, owning delivery execution, engineering quality, and team development for their scope.

You will guide technical direction, ensure production readiness, and accelerate customer AI adoption across concurrent engagements, traveling 30–50% as needed to support delivery. The role emphasizes mentorship and scalable architecture decisions within AWS best