Forklift & Tire Tech — Field Service & Shop Repair

Wolter, Inc.; North Carolina; Hybrid; USD 52,000 - 66,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Plan with company match

Life Insurance

Short-Term and Long-Term Disability

Pet Insurance

Flexible Spending Account

Employee Assistance Program

Tool Loans and Tool Insurance

Uniforms for Technicians

Subsidies for Safety Boots and Safety

Paid Time Off, paid holidays, and more

Job summary

Wolter, Inc. seeks a Shop Service Technician in Pilot Mountain, NC to diagnose and repair material handling equipment in our shop and travel to customer sites as a Tire Technician. We provide factory-certified in-house training and a dynamic team environment focused on growth.

You will document repairs, coordinate quotes, and maintain safety and quality across all service activities while exemplifying strong customer service and teamwork.

Qualifications

• Must have very good skills in repairing powered industrial equipment, with a minimum of two (2) years of experience repairing forklift trucks and/or other products we represent, to include all types of gas, diesel, and electric trucks.
• Must successfully complete any training courses required.
• Strong customer orientation.
• Must be a good communicator – written and verbal.
• Time management: the ability to organize and manage multiple priorities.
• Good computer proficiency and fundamentals.
• Must own tools necessary to perform repairs, per our recommended tool list.
• Must have a valid driver’s license and good driving record.
• Must be certified to operate material handling equipment (we will train).
• Commitment to company vision and mission.

Responsibilities

• Complete all service jobs that are assigned to you.
• Document all recommended additional repairs found, work with Shop Foreman on preparing quote for customer.
• Communicate with the Shop Foreman, Shop Lead, and/or Shop Manager on any unusual service problems encountered or for any technical assistance needed.
• Attend service training classes offered to maintain knowledge on new products, or for refreshers on products not encountered too often.
• Complete and submit all paperwork daily for jobs worked on (time cards, maintenance reports, etc.).
• Communicate with Shop Foreman as to status of jobs assigned to you.
• Offer assistance to other shop techs, as appropriate.
• Keep shop clean and organized – clean up spills (oil, etc.) immediately.
• Always adhere to safety rules and policies at all times.

Skills

Repairing powered industrial equipment

Customer orientation

Communication skills

Time management

Computer proficiency

Own tools

Driver’s license

Operate equipment certification

Job description

Wolter, Inc. seeks a Shop Service Technician in Pilot Mountain, NC to diagnose and repair material handling equipment in our shop and travel to customer sites as a Tire Technician. We provide factory-certified in-house training and a dynamic team environment focused on growth.

You will document repairs, coordinate quotes, and maintain safety and quality across all service activities while exemplifying strong customer service and teamwork.