Forklift Technician

RiseMe; Oakland (CA); On-site; USD 58,000 - 69,000; Full time

Benefits offered by this job

Sign-on bonus

Referral bonus

Monthly bonus

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Profit sharing

Tool loan program

Boot reimbursement

Safety glasses reimbursement

Gym reimbursement

Company van

Laundered uniforms

iPad/iPhone/laptop provided

Job summary

Towlift Oakland location is seeking a skilled Field Service Technician. You will troubleshoot and repair industrial vehicles at customer sites, perform scheduled maintenance, and use mobile tools to manage work orders and communications.

Ideal candidates have 2+ years in service tech, hydraulics and diagnostics experience, a valid license, and the ability to work independently with strong communication and organizational skills. Pre-employment screening is required.

Qualifications

• 2+ years of experience in a service technician role.
• Experience with hydraulics and computer diagnostics; ability to interpret schematics.
• Valid Driver’s License and driving record acceptable to insurance.
• Ability to work independently and prioritize demands.
• Strong attention to detail and organizational skills.
• Strong written and verbal communication skills.
• Adhere to company’s core values and safety requirements.
• Pre-employment screening required.

Responsibilities

• Diagnose and troubleshoot customer breakdowns; provide proper repairs.
• Set up and operate metalworking tools to make/repair parts.
• Perform routine maintenance and repair electrical equipment.
• Inspect used parts and compare to factory specs.
• Review work with customers; provide on-site quotes and services.
• Close days in Mobile Service app; finalize jobs and collect signatures.
• Provide daily status updates to dispatchers and account manager.

Skills

2+ years experience

Hydraulics

Computer diagnostics

Interpret schematics

Independent work

Communication skills

Education

High School Diploma or equivalent

Vocational/technical certification preferred

Tools

Mobile Service app

Job description

Technician - Oakland, California

Location: 4701 Oakport Street Oakland, CA 94601

Compensation Range: $41.80 - 50.00, $2,000 Sign-on Bonus

Towlift Oakland is looking for a experience Field Service Technician!

Troubleshoot, repair, and maintain industrial vehicles, including forklifts, railcar movers, container handlers, and terminal tractors. Perform routine maintenance and breakdown repair work in the field at customer sites. Prioritize work orders, comply with safety incident reporting, and ensure all paperwork is submitted timely and accurately. Provide excellent customer service and maintain company-provided assets, including all work tools and vans.

ESSENTIAL FUNCTIONS

• Diagnose and troubleshoot customer breakdowns; provide proper repairs to minimize equipment downtime and initiate estimates for on-site repairs.
• Set up and operate lathe, drill press, grinder, and other metalworking tools to make and repair parts.
• Perform routine scheduled maintenance, including standard inspections, repair and replace defective parts, lubricate parts, and repair electrical equipment.
• Inspect used parts to determine changes in factory specifications.
• Review repair work and scheduled maintenance results with customers, communicating any potential issues. Responsible for field quoting and communicating services to customers.
• Utilize the Mobile Service application to close the day, fill out work orders, obtain customer signatures, finalize jobs, and mark them as complete.
• Provide daily status updates to the dispatchers and review any customer issues or concerns with the dispatcher and account manager.

POSITION QUALIFICATIONS

EDUCATION

• High School Diploma or equivalent. Vocational or technical certification preferred.

REQUIREMENTS

• 2+ years of experience in a service technician role.
• Previous experience with hydraulics and computer diagnostics. Ability to interpret and apply schematic diagrams.
• Valid Driver’s License and driving record acceptable to insurance company.
• Ability to work independently and to effectively prioritize demands and execute tasks.
• Strong attention to detail, project management, and organizational skills.
• Strong written and verbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner.
• Adhere to company’s core values.
• We are a drug free workplace. All positions require pre-employment screening.

BENEFITS

• All shifts Monday - Friday 7:00 am - 3:30 pm
• $2,000 sign-on bonus and referral bonus opportunities
• Competitive salary with monthly bonus opportunities
• Comprehensive benefits include medical, dental, vision, and 401(k) with employer match and profit-sharing.
• Tool loan program
• Annual Boot, Safety Glasses, and Gym Reimbursement Programs
• Company provided:
  • Modern service van: Including fuel card and maintenance
  • Laundered uniforms
  • Technology: iPad, laptop, and iPhone
  • Specialized tools
  • PPE

Towlift is an equal opportunity employer, all applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are proud employers of Veterans, helping them to navigate the transitions of life and reach their fullest potential.